Practice Administrator

Practice Administrator | Full-time or Part-time, Permanent | Brisbane CBD

Your new company:
Yournew company is an established professional services organisation, seeking aPractice Administrator to support the day-to-day operations of a busy andgrowing team. Working within a client-focused environment, the businessprovides specialised advisory, accounting and business support services to alarge network of clients across Australia. Known for its collaborative cultureand commitment to service excellence, the organisation offers a supportiveenvironment where employees are empowered to make a meaningful contribution.

Your new role:
Reportingdirectly to the General Manager, you will play a key role in the day-to-dayoperations of the practice, providing administrative, operational and clientsupport across the business.
Yourresponsibilities will include:

• Managing end-to-end client onboarding and offboarding processes
• Preparing service agreements, ATO authorities and coordinating electronic signing via DocuSign
• Liaising with clients and internal accounting teams regarding onboarding requirements
• Establishing and maintaining workflows within Karbon
• Coordinating access to platforms including Xero, Xero Tax and Hubdoc
• Managing practice billing, debtor reconciliations and subscription administration within Xero
• Producing monthly reporting on billing performance and service delivery
• Maintaining the Monday.com environment and operational tracking systems
• Coordinating user access, permissions and IT requirements
• Supporting client enquiries and engagement initiatives
• Managing staff onboarding and offboarding administration
• Assisting with KPI and OKR program coordination
• Booking travel, supporting meetings and providing general administrative support to senior leadership

What you'll need to succeed:
Tobe successful in this position, you will be a highly organised administratorwith excellent attention to detail and the ability to manage multiplepriorities within a professional services environment.
Youwill bring:

• Previous administration experience, ideally within an accounting, financial services or professional services environment
• Strong organisational and time-management skills
• A high level of accuracy and attention to detail
• Excellent communication and stakeholder management skills
• The ability to work independently and take ownership of key processes
• Experience working with spreadsheets and structured data
• A proactive approach and willingness to adapt as the role evolves

Experiencewith the following systems will be highly regarded:

• Karbon
• Xero
• Monday.com
• Google Workspace

What you'll get in return:
Inreturn, you'll join a supportive and collaborative team where your contributionwill have a direct impact on the success of the business. You'll enjoy a variedrole with significant autonomy, exposure to senior leadership and theopportunity to help shape and improve key operational processes.
Thisposition offers flexibility with either full-time or part-time arrangements.

What you need to do now:
If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call Phoebe now on 07 3243 3012.
If this job isn't quite right for you, but you arelooking for a new position, please contact Phoebe for a confidential discussionon your career.
#3016461