AO3 Maintenance Support Officer

Looking for a customer-focused administrator with strong communication and stakeholder engagement skills.

Your new company
Our client is a key player in Queenslands $50 billion building industry, employing 235,000 people, they maintain vital assets like schools and hospitals. With 1,500 staff and extensive facilities, it supports regional areas, trains young tradespeople, and swiftly responds to disasters, ensuring community resilience and industry stability.Your new role

Deliver high-quality customer service to customers, stakeholders, and service providers Build and maintain positive relationships with internal and external stakeholders Prepare, update, and maintain records, reports, and information systems with a high level of accuracy Assist with resolving enquiries and managing customer interactions professionally Support the delivery of services in a fast-paced, KPI-driven environment Contribute to continuous improvement initiatives and team projects Undertake a range of general administrative and business support functions Work collaboratively within a team while supporting a positive workplace culture

What you'll need to succeed
Previous experience in customer service, administration, or business supportStrong interpersonal, communication, and stakeholder engagement skillsAbility to manage difficult conversations, negotiate outcomes, and resolve issues professionallyHigh attention to detail and accuracy in data entry, record keeping, and reportingStrong organisational and time management skills with the ability to manage competing prioritiesProficiency in Microsoft Office SuiteAbility to work effectively in a fast-paced environment while meeting performance expectationsPositive, proactive attitude with a strong focus on customer outcomesWhat you'll get in return
This is a great opportunity to join a busy and supportive team on a temporary contract from 31 August 2026 to 31 December 2026, with potential to extend. Working in a fast-paced environment, you'll provide customer service and administrative support while building strong stakeholder relationships and contributing to service delivery outcomes. Ideal for an organised professional who enjoys working with people, managing a varied workload, and delivering high-quality results.What you need to do now
If youre interested in this role, applications can be submitted via the apply now button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on (07) 4960 1126.
If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3014584