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Management & Supervisory (Customer Service & Call Centre) jobs

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General Manager, Customer

Sydney NSW 2000•Full time

~$150k - $200k(Estimated)

KEY POINTS WE FOUND

Lead AIA Australia’s customer experience and engagement strategy.
Drive enterprise-wide customer outcomes and initiatives.
Champion customer insights and data-driven decision-making.

Volunteer and Visitor Services Coordinator

Art Gallery Of South Australia

Adelaide SA 5000•Full time

KEY POINTS WE FOUND

Lead and inspire visitor-facing teams and volunteers.
Provide exceptional and inclusive experiences for visitors.
Build strong community connections through art and culture.

Bus Service Officer

Canning Vale WA 6155•Part time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Provide assistance to passengers with enquiries about services and ticketing.
Monitor daily bus operations to ensure services run efficiently.
Support connections between bus services and other transport services.

Southern Ports (Bunbury)

MSS Security Pty Ltd

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Join a leading security company in Australia.
Provide exceptional security services across various client sites.
Opportunities for career development and flexible shift availability.

Customer Experience Manager - Dan Murphy's Wangaratta

Wangaratta VIC 3677•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Lead and motivate a team to deliver exceptional customer experiences.
Foster a culture of diversity and community understanding.
Encourage team development and career growth.

Marina Attendant (Casual)

DAB-Jones Lang LaSalle (NSW) Pty Ltd

Sydney NSW 2000•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Provide high-level general marina services and deliver exceptional customer service.
Manage day-to-day vessel movements using Boat Cloud App and coordinate berthing operations efficiently.
Operate forklifts and handle boats to support marina operations.

Shift Runner/Manager - Beenleigh

Beenleigh QLD 4207•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Lead and inspire a high-performance team in a fast-paced environment.
Deliver exceptional customer service and enhance the customer experience.
Manage rostering, training, and financial aspects of the store.

Area Manager

VIC•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Carry out pet collections from veterinary clinics and homes.
Return pet ashes to clients with care and respect.
Maintain high standards in vehicle and work areas.

Assessing Support Officer

Lidcombe NSW 2141•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Responsible for administrative tasks related to Motor Claims.
Provide excellent customer service and maintain communication with stakeholders.
Manage repairer services and administrative activities throughout the assessment process.

Parts Advisor - Laverton

Scania Australia

Laverton VIC 3028•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Join a dynamic and supportive Parts team at Scania Australia.
Build and develop customer relationships through excellent customer service.
Manage parts inventory and ensure availability for the workshop.

Groups & Reservations Coordinator

Chippendale NSW 2008•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Handle all incoming calls and redirect to appropriate departments.
Assist and coordinate traveller bookings, exceeding their expectations.
Build and strengthen relationships with existing and new travellers.

Moonlight Agent

Sydney NSW•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Drive Whatever/Whenever service and create memorable experiences for guests during nighttime hours.
Complete end-of-day activities including posting charges and running night audit backup.
Process guest check-ins, manage room assignments, and handle payment transactions.

Senior Customer Success Manager

Melbourne VIC 3000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Take ownership of relationships with national clients.
Strengthen executive partnerships and protect client retention.
Identify growth opportunities and ensure clients experience measurable value.

Parts Advisor, Richlands

Scania Australia

Richlands QLD 4077•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Maintain excellent customer relationships with internal and external customers.
Accurately complete documentation including invoices and payments.
Monitor stock, spare parts, and inventory.

Store Manager

Manly Vale NSW 2093•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team to deliver exceptional customer service.
Manage financial operations and stock control for the store.
Provide training and development to team members.

Funeral Arranger/ Conductor

MAYDAY Recruitment Group

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Assist families in planning and coordinating meaningful funeral services.
Conduct funeral services with professionalism and compassion.
Support families during emotionally challenging times.

Retail Security Guards-CBD- Part-time & Full-time

Melbourne VIC•Casual/Holiday

~$50k - $70k(Estimated)

KEY POINTS WE FOUND

Provide security services in retail environments
Ensure safety and security of customers and staff
Maintain excellent communication and customer service

Manager, Customer Experience Improvement

Sydney NSW 2000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Lead design sprints to improve customer experience
Collaborate with stakeholders to develop innovative solutions
Utilise data-driven design methodologies

Store Manager - PORT MACQUARIE

Port Macquarie NSW 2444•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead and inspire a high-performance team in a fast-paced environment.
Deliver exceptional customer service and enhance the customer experience.
Manage financials, stock, and staff rostering for operational success.

Field Service Manager - Sydney Metro

Aristocrat Technologies Australia P/L

Greystanes NSW 2145•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead and mentor a team of Field Service personnel.
Manage customer expectations and relationships while ensuring service delivery.
Conduct audits and manage compliance with WH&S regulations.