Management & Supervisory (Customer Service & Call Centre) jobs
406 jobs
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Posted 9d ago
Retail and Service Manager
Jobscout pty ltd
Clyde VIC 3978•Full time
$78k - $85k
KEY POINTS WE FOUND
- Manage day-to-day operations of cleaning services and staff.
- Ensure compliance with health and safety legislation and service agreements.
- Develop and implement operational policies and procedures.
Posted 30d ago
Service Person Driver
Kennards Hire
Rydalmere NSW 2116•Full time
~$74k - $83k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service and expert advice to customers.
- Perform pickup and delivery of equipment, ensuring safe loading and unloading.
- Maintain equipment quality through regular servicing and minor repairs.
Posted 20d ago
Customer Service Assistant Manager 3IC
Drakes Supermarkets
Angle Vale SA 5117•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead the Customer Service department at Drakes Angle Vale
- Manage a small team and create rosters
- Ensure exceptional customer service and compliance with safety standards
Posted 23d ago
Service Scheduler
Hays
South Melbourne VIC 3205•Full time
~$80k(Estimated)
KEY POINTS WE FOUND
- Coordinate service bookings and technician schedules
- Manage customer enquiries and service requests
- Liaise with technicians, customers, and internal departments
Posted 9d ago
Customer Service Assistant Manager FT
Drakes Supermarkets
Rochedale QLD 4123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist with the day-to-day operation of the customer service department.
- Manage and coach the team while ensuring exceptional customer service.
- Complete stocktakes and generate rosters.
Posted 25d ago
Customer Service Manager Community Housing
Hays
Brisbane CBD QLD•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead a frontline team delivering community-focused tenancy and support services.
- Oversee daily operations of the customer service centre ensuring a supportive client experience.
- Manage rent reviews, maintenance enquiries, and administrative functions.
Posted 10d ago
Customer Service Manager
Hays
Bendigo VIC 3550•Full time
~$75k - $85k(Estimated)
KEY POINTS WE FOUND
- Lead a dedicated Customer Operations team to ensure exceptional service standards.
- Manage the end-to-end order fulfilment process and customer relationships.
- Identify opportunities for process improvement and operational efficiencies.
+60d ago
Customer Success Manager
4Twenty Consulting
Sydney NSW•Full time
$100k - $120k
Above avg
KEY POINTS WE FOUND
- Join a rapidly scaling AI company transforming document management.
- Drive customer adoption and engagement for enterprise clients.
- Lead onboarding and implementation for a diverse customer base.
Posted 9d ago
XapCare Partner
Goodstart Early Learning
Murarrie QLD 4172•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service as a XapCare Partner.
- Provide timely and effective solutions for internal childcare management enquiries.
- Support centre teams to focus on children''s learning and wellbeing.
+60d ago
Team Manager
Woolworths Limited
Chermside QLD 4032•Full time
KEY POINTS WE FOUND
- Lead and develop a team in cleaning and trolley collection services.
- Create and manage rosters to ensure operational coverage.
- Collaborate with store leadership to identify challenges and opportunities.
+60d ago
Team Manager
Woolworths Limited
Warwick QLD 4370•Full time
KEY POINTS WE FOUND
- Lead and develop a team focused on cleaning, trolley collection, and waste management.
- Create and manage rosters to ensure operational tasks are covered.
- Collaborate with store leadership to identify challenges and opportunities.
+60d ago
NAB Remediation Advisor
Hays
Western Sydney NSW•Full time
~$79k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to NAB individual customers.
- Process administrative duties related to KYC compliance.
- Work on a rotating roster from Monday to Saturday.
Posted 10d ago
Service Deli Assistant Manager
Drakes Supermarkets
Fairy Bower QLD 4700•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist with the day-to-day running of the service deli
- Supervise and coach the team
- Ensure compliance with health and safety standards
Posted 11d ago
Warehouse & Customer Service Coordinator
Hays
Western Sydney NSW•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Support warehouse operations and customer service activities.
- Manage inventory, distribution, and customer support tasks.
- Coordinate freight bookings and maintain stock levels.
Posted 12d ago
Warranty & Vehicle Repair Specialist
Alto Group
Pennant Hills NSW 2120•Full time
$80k - $100k
KEY POINTS WE FOUND
- Ensure all warranty claims are processed efficiently and accurately.
- Maintain records of all claims and manage warranty storage of return parts.
- Utilise technical knowledge to advise on warranty and service activities.
Posted 18d ago
Manager, Client Success Management
ESRI Australia
West Melbourne VIC 3003•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the operational delivery of the Australian Customer Success Management program.
- Provide direct leadership to the CSM Practice Leads and oversee the national CSM team.
- Develop frameworks and processes to enhance customer success delivery.
Posted 46d ago
Assistant Specialist Manager
Kennards Hire
Regency Park SA 5010•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist in managing daily operations of the branch
- Provide excellent customer service and support to clients
- Ensure compliance with company policies and procedures
Posted 59d ago
Complaints Officer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage and review complex complaints and stakeholder concerns.
- Liaise with internal and external stakeholders to gather and analyse information.
- Prepare correspondence and contribute to investigations and complaint resolution activities.
Posted 21d ago
Equipment Co-ordinator
Kennards Hire
Adelaide SA 5000•Full time
~$72k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service and expert advice to customers.
- Maintain and service equipment to ensure high standards.
- Support logistics including pickups and deliveries of equipment.
Posted 60d ago
Client Service Manager (Mandarin Speaker)
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.