Management & Supervisory (Customer Service & Call Centre) jobs
407 jobs
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+60d ago
Manager, Customer Support
Ingram Micro
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the APAC customer support team.
- Drive escalations to resolution and monitor support KPIs.
- Coach and develop the support team while improving workflows.
Posted 13d ago
Night Duty Manager
MSS Security Pty Ltd
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Oversee nightly operations across Public Housing sites.
- Coordinate daily operations of Security Officers and ensure compliance with security protocols.
- Supervise, train, and develop staff while maintaining a safe working environment.
Posted 44d ago
Monitoring Centre Operator
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic monitoring centre team providing 24/7 security surveillance.
- Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
- Opportunities for career growth and skill development in a supportive environment.
Posted 5d ago
Warehouse & Customer Service Operator
AWX Pty Ltd
West Gosford NSW 2250•Full time
~$73k(Estimated)
KEY POINTS WE FOUND
- Seeking a reliable and hardworking Warehouse & Customer Service Operator.
- Role involves manual pick-packing, forklift operation, and customer service.
- Must maintain a strong work ethic in a fast-paced environment.
Posted 5d ago
Security Officer
MSS Security Pty Ltd
VIC•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage site access and maintain accurate records.
- Provide professional reception and gatehouse services.
- Support the safe and secure operation of the site.
Posted 5d ago
Drive-In Drive-Out (DIDO) Security Officer - Greenbushes, WA - Casual
MSS Security Pty Ltd
WA•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Join a professional team protecting a key regional operation in WA.
- Conduct access control, patrols, and monitor security systems.
- Provide exceptional customer service while maintaining site security.
Expiring in 1d
Team Manager
Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a team dedicated to supporting customers impacted by fraud, disputes, and scams.
- Drive exceptional customer outcomes and improve team capabilities.
- Manage people, processes, risks, and dependencies effectively.
Posted 6d ago
Customer Service Manager - Darwin
The Good Guys
Millner NT 0810•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the delivery of exceptional customer experiences in-store.
- Coach and develop Warehouse and Customer Service teams.
- Ensure compliance with legislative requirements and monitor store activities.
Posted 7d ago
Store Manager
Domino's
Mittagong NSW 2575•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 37d ago
Field Service Manager
Aristocrat Technologies Australia P/L
Orange NSW 2800•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Field Service personnel.
- Manage customer expectations and relationships while ensuring compliance with WH&S regulations.
- Conduct audits and manage parts inventory to maintain service standards.
Posted 18d ago
Rental Coordinator
Hastings Deering (Australia) Ltd
Townsville QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate rental operations for equipment and machinery.
- Manage customer inquiries and bookings efficiently.
- Ensure compliance with company policies and procedures.
Posted 18d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 18d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 18d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 14d ago
Manager Customer Experience
Ausgrid
Australia•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a portfolio of strategic customer experience initiatives.
- Redesign end-to-end customer journeys and improve operational efficiency.
- Manage a small team focused on enhancing customer interactions using insights and technology.
Posted 34d ago
Car Park Officer
Wilson Group
Brisbane QLD•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Multiple positions available for Car Park Attendants
- Focus on friendly, efficient customer service
- Casual opportunities with rotating shifts in Brisbane CBD and Pinkenba
Posted 18d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 6d ago
Technical Event Coordinator
Apex Event Recruitment
Brisbane CBD QLD•Full time
~$75k - $85k(Estimated)
KEY POINTS WE FOUND
- Coordinate technical production solutions for events
- Assist clients with AV and event requirements
- Support the Technical Event Manager in planning and communication
Posted 6d ago
Customer Solutions Manager
GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and deliver the customer solutions strategy for the asset.
- Serve as the primary point of contact for all tenant and venue services.
- Manage and elevate the concierge service to ensure a best-in-class experience.
Posted 6d ago
Oncourse Operator - Dubbo (Casual)
Tabcorp
NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experiences on race days.
- Support operational oversight and lead casual team members.
- Ensure compliance and efficient processing of customer transactions.