Help Desk & IT Support jobs
222 jobs
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Posted 53d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
+60d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 52d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
+60d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.
Posted 30d ago
IT Support Coordinator
Shadforth Civil Contractors
Sunshine Coast QLD•Casual/Holiday
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Coordinate the IT Support function and provide hands-on support to users across multiple sites.
- Manage the day-to-day activities of the IT Support team, ensuring issues are prioritised and resolved.
- Provide technical assistance and support for desktop and mobile operating systems, including Windows and iOS.
Posted 8d ago
IT Support Engineer
DDH1 Drilling Pty Ltd
Canning Vale WA 6155•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on technical support across hardware, software, network and account issues.
- Administer and maintain Microsoft 365, Azure, Teams, SharePoint and Exchange Online.
- Support IT operations across regional and remote sites, including drill rigs.
Posted today
IT Support Engineer
Thermo Fisher Scientific
Brisbane QLD 4000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical and operational support across end-user systems and infrastructure.
- Ensure stable, secure, and compliant IT operations aligned with global standards.
- Collaborate with global IT teams to resolve system issues and support local facility teams.
Expiring in 3d
Service Desk Analyst
Goodman Fielder
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for IT support, ensuring timely response to technical issues.
- Provide exceptional IT support via various channels and log all interactions accurately.
- Participate in team meetings to enhance service delivery and efficiency.
Posted 7d ago
Specialist, IT Technical Support - Adelaide
Ihg Hotels & Resorts
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite and remote technology support across participating hotels.
- Manage and maintain hotel technology infrastructure, ensuring reliability and support for operations.
- Strengthen cybersecurity and operational resilience through security updates and risk management.
Posted 8d ago
Level 1 or 2 Service Desk Technician (1-2yrs MSP experience)
Acworth Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first response and accurate triage for client requests via phone and email.
- Support and troubleshoot Microsoft 365, Windows, and networking issues.
- Document findings and communicate clearly with clients throughout the support process.
Posted today
IT Service Desk Analyst
PFD Food Services
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as the first point of contact for IT support requests.
- Provide first-level troubleshooting and resolution for local and remote staff.
- Support process improvement and automation initiatives to enhance Service Desk operations.
Posted 1d ago
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 9d ago
Service Desk Specialist
Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technology support to users via phone and remote channels.
- Take ownership of incidents and requests, ensuring timely resolution or escalation.
- Contribute to knowledge articles and ongoing service improvements.
Posted 24d ago
Expression of Interest: ICT Support Technician - Victoria
The Good Guys
Southbank VIC 3006•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Service Desk Level 1 and Level 2 support for clients.
- Assist Specialist Technician with assigned tasks and local support.
- Participate in system installations and basic server administration.
+60d ago
Expression of Interest: ICT Support Technician - Mildura
Support Office - Commercial & Services
Mildura VIC 3500•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Mildura.
- Assist with technical issues and ensure smooth operation of technology solutions.
- Collaborate with a growing team to deliver tailored services to the education sector.
Posted 38d ago
Service Desk Analyst - Brisbane
Emmbr
Australia•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 38d ago
Service Desk Analyst
Emmbr
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide responsive L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues, guiding users through solutions.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 9d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels.
- Install and configure computer systems and diagnose issues.
- Contribute to IT strategy and manage access for users.
+60d ago
Expression of Interest: ICT Support Technician - Wodonga
Support Office - Commercial & Services
Wodonga VIC 3690•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to the Education sector.
- Work in a fast-paced and diverse environment.
- Participate in training and development programs.
Posted 23d ago
Senior Digital Support Engineer
Service Stream
Eastern Creek NSW 2766•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.