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Posted 16d ago
ICT Support Technician
Capital Com Australia Services Pty Ltd
Melbourne CBD VIC•Full time
$80k
Above avg
KEY POINTS WE FOUND
- Provide exceptional IT support and manage user requests.
- Maintain IT infrastructure and prepare user equipment.
- Diagnose and resolve technical issues effectively.
Posted 17d ago
ICT Customer Support Officer – Service Desk Analyst
MSOFT TECHNOLOGIES
Canberra ACT 2600•Full time
$80k - $90k
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support to clients.
- Act as a single point of contact for ICT incidents and service requests.
- Troubleshoot and resolve hardware, software, network and application issues.
Expiring in 3d
ICT Customer Support Officer
Academy of Education and Innovation Australia
Sydney NSW 2000•Full time
$80k - $95k
Above avg
KEY POINTS WE FOUND
- Support campus IT infrastructure and end-user devices.
- Diagnose and resolve ICT system problems promptly.
- Provide technical guidance and training to staff on ICT systems.
Expiring in 4d
ICT Customer Support Officer
MJ Collision Care
Bankstown NSW 2200•Full time
$80k - $95k
Above avg
KEY POINTS WE FOUND
- Provide technical support for hardware, software, and network issues.
- Diagnose and resolve ICT incidents and user enquiries.
- Assist with user accounts and system access.
Posted 12d ago
Systems Support Officer
Rivkin Securities
Rushcutters Bay NSW 2011•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide technical support to office-based and remote employees.
- Manage user accounts, permissions, and IT equipment.
- Assist with IT security and technology projects.
Posted 23d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
$90k - $120k
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted today
ICT Customer Support Officer
Axiom Technologies Australia Pty Ltd
Torbanlea QLD 4662•Full time
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide technical support to users for hardware, software, and network issues.
- Diagnose and resolve incidents through various communication channels.
- Install and maintain ICT equipment and support Windows operating systems.
Posted today
Application Specialist
COGNIZANT
+2 more
Perth CBD & Inner Suburbs WA•Full time
KEY POINTS WE FOUND
- Triaging incoming cases and troubleshooting software-related issues.
- Implementing application upgrades and server migrations.
- Providing exceptional customer experience and maintaining documentation.
Posted 7d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 9d ago
Level 3 Helpdesk Engineer
Hays
Adelaide SA•Full time
$80k - $100k
KEY POINTS WE FOUND
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high-level IT issues.
- Deliver a high level of customer service and communication.
Posted 8d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Ensure timely resolution and maintain high customer satisfaction.
Posted 23d ago
Service Desk Team Lead (baseline)
Green Light
Sydney NSW•Full time
$90k - $120k
KEY POINTS WE FOUND
- Lead a team of junior service desk analysts to improve service delivery.
- Manage ITIL compliant operations and ensure security and compliance requirements are met.
- Evaluate and optimise customer experience management systems across the service desk.
Posted 8d ago
IT Service Desk
Hays
Sydney CBD NSW•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide first-level technical support for IT services.
- Manage user enquiries and service requests through various channels.
- Contribute to continuous service improvement and maintain documentation.
Posted 1d ago
EUC Engineer
Green Light
Adelaide SA•Full time
$80k - $100k
KEY POINTS WE FOUND
- Provide technical support for Windows 11 deployment/rollout.
- Manage desktop infrastructure and services including hardware and software.
- Assist with user onboarding and off-boarding while maintaining excellent customer service.
Posted 58d ago
Application Support Analyst
Exclaim IT
Hendra QLD 4011•Full time
$77k
KEY POINTS WE FOUND
- Provide high-quality technical support for student management software.
- Investigate and resolve application and system issues using structured troubleshooting.
- Develop strong product knowledge and create user resources.
Posted 27d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 12d ago
Service Desk
Hays
Sydney CBD NSW•Part time
$60k - $80k
KEY POINTS WE FOUND
- Provide first-level and second-level technical support to end users.
- Troubleshoot technical issues and manage service requests.
- Deliver exceptional customer service in a fast-paced environment.
Posted 12d ago
IT Helpdesk / Desktop Support
Hays
Melbourne CBD VIC•Part time
$350k+
KEY POINTS WE FOUND
- Opportunity to work on user onboarding and device deployment.
- Get working exposure for a government client.
- 3 days a week in the office.
Posted 14d ago
IT Service Desk Officer
Hays
Townsville QLD•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide first and second-level technical support for hardware and software issues.
- Maintain Standard Operating Environments (SOE) and manage ICT assets.
- Create user documentation and identify opportunities for process improvement.
Posted 13d ago
ICT Service Desk Specialist
Goodstart Early Learning
Murarrie QLD 4172•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide frontline technical support to Goodstart staff across Australia.
- Manage a high volume of tickets and calls, troubleshooting various technical issues.
- Collaborate with other ICT teams to ensure a positive technology experience.