Help Desk & IT Support jobs
222 jobs
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+60d ago
CCaaS Support Engineer
Concentrix
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 support for CCaaS platforms.
- Monitor and resolve incidents related to IVR systems and call routing.
- Collaborate with teams to enhance customer experience and system performance.
Posted 51d ago
Technical Support Engineer (Exchange)
Microsoft
Australia•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Own, troubleshoot, and solve customers’ technical issues.
- Lead in building communities and share knowledge through readiness programs.
- Engage with engineering teams to investigate product defects and drive improvements.
Posted 51d ago
Service Desk Analyst - NV1
Centorrino Technologies
Australia•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a passionate Service Continuity Team
- Redefine customer experience
- NV1 Security Clearance required
+60d ago
Desktop Support Engineer - Perth
Datacom
Perth WA 6000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide all aspects of End User Services to customers.
- Log, triage and resolve tickets to a documented standard.
- Handle identity and access requests and ensure hardware is operational.
Posted 52d ago
Expression of Interest - Casual AV Support Staff
National Institute of Dramatic Art
Kensington NSW 2033•Casual/Holiday
~$84k - $95k pro rata(Estimated)
KEY POINTS WE FOUND
- Support day-to-day delivery of NIDA's AV operations.
- Prepare and troubleshoot classroom and meeting room technology.
- Provide frontline technical support across learning and event spaces.
Posted 55d ago
IT Support Analyst
MSS Security Pty Ltd
NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level IT support to internal employees
- Troubleshoot hardware, software, network and system issues
- Assist users with Microsoft 365, Windows and business applications
+60d ago
ICT Service Desk Engineer
Good People HR Pty Ltd
Australia•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for business systems and end-users.
- Maintain high customer service standards and ownership of user problems.
- Build and maintain ICT systems while coordinating IT projects.
+60d ago
Full Stack Developer
Michael Page
Fortitude Valley QLD 4006•Full time
~$350k+(Estimated)
KEY POINTS WE FOUND
- Design and develop scalable full stack solutions for modern web applications
- Build and maintain backend services using Node.js and/or .NET Core
- Develop responsive front-end applications using SPA frameworks such as React or Vue
Posted 51d ago
Data Center Technician
Microsoft
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.
+60d ago
IT HELP DESK TECHNICIAN | 12 month contract with opportunity for Full-time | Global company based in South East Melbourne
Good People HR Pty Ltd
Australia•Full time
~$50k - $55k(Estimated)
KEY POINTS WE FOUND
- Provide regional/global IT support to customers for hardware and software issues.
- Maintain a high degree of customer service and ownership of user problems.
- Manage endpoint devices including PCs, laptops, and mobile devices.
+60d ago
IT HELPDESK TECHNICIAN
Good People HR Pty Ltd
Australia•Full time
~$59k - $69k(Estimated)
KEY POINTS WE FOUND
- Provide regional/global IT support to customers for hardware and software issues.
- Maintain a high degree of customer service for all support queries and log all calls.
- Manage endpoint devices including PCs, laptops, and mobile devices.
Posted 10d ago
IT Service Desk Analyst
Stratco
Ormeau QLD 4208•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact support for IT issues.
- Troubleshoot and resolve hardware, software, and network problems.
- Maintain asset records and documentation while ensuring customer satisfaction.
+60d ago
Seeking Service Desk Analyst & Service Desk Engineer - SE Suburbs - Analyst Package $86K & Engineer Package $92K
Good People HR Pty Ltd
Australia•Full time
~$86k - $92k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 IT support for end-users.
- Assist with troubleshooting, incident logging, and project coordination.
- Participate in after-hours on-call roster and maintain service levels.
Posted 52d ago
Technology Support Specialist
Emmbr
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service and technical support in a fast-paced environment.
- Take ownership of technology operations across allocated sites ensuring reliable IT services.
- Act as an escalation point for the Service Desk, providing hands-on support and driving continuous service improvements.
+60d ago
IT Helpdesk Support Technician - Mulgrave location
Good People HR Pty Ltd
Australia•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide IT support to customers for hardware and software issues.
- Maintain a high degree of customer service and log all support queries.
- Configure PCs, laptops, and mobile devices while identifying patterns for continuous improvement.
Posted 52d ago
Desktop Services Analyst
Spotlight Group
VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 2nd and 3rd level support for Desktop Services.
- Manage incidents and service requests to meet SLA objectives.
- Proactively identify and eliminate Desktop problems.
+60d ago
IT Support Engineer, Operations
Amazon
Jandakot WA 6164•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first level technical support for operations at the Fulfillment Center.
- Troubleshoot and maintain IT equipment including PCs and printers.
- Participate in career development opportunities and learn new technologies.
+60d ago
Senior Digital Support Engineer
Service Stream
Rockdale NSW 2216•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.
Posted 14d ago
IT Support Technician
Active Tree Services
Edwardstown SA 5039•Full time
~$70k(Estimated)
KEY POINTS WE FOUND
- Join a national IT team as an IT Support Technician.
- Assist with everyday technical issues and manage requests through to resolution.
- Contribute to IT projects and process improvements with occasional rural travel.
+60d ago
Senior Digital Support Engineer
Service Stream
Chatswood NSW 2067•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.