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Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC

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Control Room Operator

Melbourne VIC 3004•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Monitor control room systems and respond to alarms and incidents.
Maintain awareness of site operations and identify abnormal conditions.
Communicate effectively with field personnel and stakeholders.

Customer Success Manager Full-time

Tullamarine VIC 3043•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Responsible for ensuring customer satisfaction and retention in the APAC region.
Build and maintain strong relationships with customers to drive service sales and account growth.
Collaborate with internal teams to optimize product and service delivery.

Wealth Management - Client Service Associate - 12-month contract

Anton Murray Consulting

Melbourne VIC 3004•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Support client offboarding and asset transfers in wealth management.
Ensure compliance with SLAs and maintain data integrity.
Provide exceptional client service and contribute to administration projects.

Project Manager - Client Onboarding

AIPL Acquire Intelligence Pty., Ltd.

Melbourne VIC•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage the end-to-end client onboarding lifecycle.
Develop detailed project plans and communication strategies for new clients.
Foster strong relationships with clients and internal stakeholders.

Assistant to the Service Manager

Trades Workforce Solutions

Melbourne VIC 3000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Assist the Service Manager in managing customer service and administrative tasks.
Schedule and confirm service appointments while ensuring efficient workflow.
Maintain strong customer relationships and liaise with internal and external teams.

Product Experience Analyst - MYOB Practice Management (MPM)

Melbourne VIC 3004•Full time

~$90k(Estimated)

KEY POINTS WE FOUND

Provide real-time guidance and support to Customer Experience team members.
Resolve complex MPM cases through independent diagnosis across data and product behaviour.
Collaborate with internal partners including Product Managers and Development Teams.

Senior Customer Support Manager

Richmond VIC 3121•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead and inspire high-performing teams to deliver exceptional customer service.
Act as deputy to the Head of Support, managing day-to-day operations.
Drive continuous performance and process improvement using data and feedback.

Store Manager

Bentleigh VIC 3204•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team to deliver exceptional customer service.
Manage financial operations and stock control for the store.
Provide training and development to team members.

Project Manager - Client Onboarding

AIPL Acquire Intelligence Pty., Ltd.

Melbourne VIC 3004•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage the end-to-end client onboarding lifecycle.
Develop detailed project plans and communication strategies for new clients.
Foster strong relationships with clients and internal stakeholders.

Governance & Improvement Officer

Melbourne VIC 3004•Full time

~$103k - $150k(Estimated)

KEY POINTS WE FOUND

Join AGL's Dispute Resolution team as a Governance & Improvement Officer.
Support governance, compliance, and continuous improvement initiatives.
Contribute to enhancing customer experience and operational efficiency.

IELTS Operations Assistant (Geelong)

Melbourne VIC 3004•Casual/Holiday

~$68k pro rata(Estimated)

KEY POINTS WE FOUND

Support the Test Centre in providing outstanding customer service for IELTS testing.
Manage test day activities and ensure compliance with IELTS standards.
Contribute to a culture of quality and continuous improvement.

Team Support Manager - Melbourne

Kennards Self Storage

Burwood VIC 3125•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Responsible for day-to-day operations of various storage centres
Provide excellent customer service and sales support
Maintain high standards of facility cleanliness and organisation

Wealth Management - Client Service & Operations Associate ( 12m contract)

Anton Murray Consulting

Melbourne VIC 3004•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Support client offboarding and asset transfers for the Wealth Management business.
Ensure daily processes and SLAs are met while maintaining high service standards.
Liaise with various departments to execute client updates accurately.

Store Manager - MALVERN (VIC)

Malvern VIC 3144•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead a high-performance team to deliver exceptional customer service.
Manage store operations including financial management and stock control.
Provide training and development to team members.

Store Manager - DONVALE

Donvale VIC 3111•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Lead and inspire a high-performance team in a fast-paced pizza store environment.
Deliver exceptional customer service and create memorable experiences for customers.
Manage financials, stock, and staff rostering to ensure operational excellence.