Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC
75 jobs
Sort by
Posted 11d ago
Front Office Receptionist
ACCOR
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to guests and team members.
- Manage guest check-ins and check-outs efficiently.
- Handle guest inquiries and complaints in a professional manner.
Posted 4d ago
Monitoring Centre Operator | Full Time
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team as a Monitoring Centre Operator.
- Provide 24/7 security surveillance and emergency response.
- Utilise excellent communication skills and customer service experience.
+60d ago
Control Room Operator | Hawthorn
SECUREcorp
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional security and customer service
- Monitor CCTV and manage access control
- Respond to emergencies and write incident reports
Posted 41d ago
Vermont Centre Manager
Kennards Self Storage
Vermont VIC 3133•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the storage facility
- Deliver outstanding customer service and sales
- Maintain high standards of cleanliness and safety
Posted 59d ago
Customer Experience Manager - Dan Murphy's Ascot Vale
Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
+60d ago
National Operations Centre Operator - Security
Wilson Security
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and dispatch mobile patrol services across Australia.
- Monitor field officer welfare and manage escalated incidents.
- Communicate professionally with clients and maintain service delivery standards.
Posted 12d ago
Loss Prevention Officers | Melbourne
David Jones
North Melbourne VIC 3051•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Monitor and implement risk management policies
- Conduct incident reporting and stock loss management tasks
- Build relationships with local police and retailers to enhance store safety
+60d ago
Senior Customer Success Manager
REA Group
Richmond VIC 3121•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes
- Build trusted relationships with executive stakeholders
- Drive adoption, retention, and commercial growth for Realtair''s platform
+60d ago
Security Officers- Truganina and Footscray
Wilson Security
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Control room operations requiring a valid VIC security license.
- Perform access control and static duties with CCTV patrols.
- Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.
Posted 39d ago
Regional Manager, Customer Care - APAC
ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the transformation of customer experience across the APAC region.
- Manage a team of approximately 80-100 customer care professionals across multiple countries.
- Develop and implement the regional Customer Care strategy and operating model.
Posted 44d ago
Monitoring Centre Operator
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic monitoring centre team providing 24/7 security surveillance.
- Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
- Opportunities for career growth and skill development in a supportive environment.
Posted 12d ago
Loss Prevention Officers | Melbourne
David Jones
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Monitor and implement risk management policies
- Conduct incident reporting and stock loss management tasks
- Build relationships with local police and retailers to enhance store safety
+60d ago
Control Room Operators | Multiple Locations
SECUREcorp
Parkville VIC 3052•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor and operate CCTV and security monitoring systems.
- Coordinate with emergency services and internal stakeholders during incidents.
- Maintain accurate incident reports and operational logs.
Posted 18d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 6d ago
Customer Solutions Manager
GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and deliver the customer solutions strategy for the asset.
- Serve as the primary point of contact for all tenant and venue services.
- Manage and elevate the concierge service to ensure a best-in-class experience.
Posted 6d ago
Service Manager [Frankston]
Regent RV Pty Ltd
Frankston VIC 3199•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the daily operations of the Service Centre
- Manage workshop operations, technicians and support staff
- Drive productivity, quality, customer satisfaction and financial performance
Posted 7d ago
Grooming Salon Manager | Hawthorn East
PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and support a team of groomers in a busy salon environment.
- Manage salon operations, bookings, and customer relationships.
- Drive customer growth and maintain high service standards.
Posted 7d ago
Campus Security Officers- BENDIGO- CASUAL AND PART-TIME
Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Campus Security Officer role at a well-known University in Bendigo
- Casual and part-time positions available with potential for full-time in the future
- Must hold a VIC security license and have first aid and CPR certification
Expiring today
Front of House Supervisor
National Communication Museum
Hawthorn VIC 3122•Casual/Holiday
~$66k - $72k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for visitors at the museum.
- Lead tours and assist with ticketing and events.
- Ensure a welcoming atmosphere and provide accurate information.
Expiring in 3d
Admissions Supervisor - Melbourne Zoo - Zoos Victoria
Zoos Victoria
Melbourne VIC 3004•Part time
~$96k(Estimated)
KEY POINTS WE FOUND
- Lead the admissions and services team to deliver exceptional visitor experiences across all Zoo entry points.
- Support the development of a cohesive, high-performing team by fostering knowledge sharing and collaboration.
- Drive sales initiatives to increase membership and experience sales, maximising uptake and associated revenue.