Scheduling Officer

Looking for a customer-focused Scheduling Officer with strong administration and coordination skills.

Your new company
This regional authority serves a vibrant community in Queensland, delivering essential services, infrastructure, and local governance. It oversees urban development, environmental sustainability, and community programs, ensuring the region thrives economically and socially. With a strong focus on innovation and liveability, it supports local businesses, tourism, and recreational spaces, making the area a great place to live and work.Your new role

• Schedule and allocate maintenance work requests to internal teams using corporate systems
• Receive and manage customer enquiries, investigating requests and providing timely updates
• Coordinate and track work orders to ensure efficient service delivery
• Maintain accurate records and update information across multiple systems
• Liaise with internal teams and stakeholders to support the resolution of maintenance requests
• Prepare and maintain administrative documentation, reports, and correspondence
• Assist with process improvements and contribute to operational efficiency
• Deliver high levels of customer service in a fast-paced environment

What you'll need to succeed

• Strong customer service and communication skills
• Previous administration, scheduling, or coordination experience
• High level of computer literacy and experience using corporate systems and Microsoft Office
• Accurate data entry and record management skills
• Ability to investigate enquiries and resolve issues effectively
• Strong organisational and time management skills
• Ability to manage multiple priorities in a high-volume environment
• Current Queensland C Class Driver's Licence
• General Construction Induction (White Card) highly regarded

What you'll get in return
This is a great opportunity to join a busy team on a temporary contract through to January 2027. In this customer-focused scheduling role, you'll coordinate maintenance work requests, manage enquiries, and support service delivery through accurate administration and stakeholder communication. Offering a competitive rate of $49.79 per hour, this position is ideal for an organised administrator who thrives in a fast-paced environment.What you need to do now
If youre interested in this role, applications can be submitted via the apply now button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on 07 4960 1126.
If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3016045