Project Manager

Purpose of the role

The Project Manager will partner with the business to design and deliver our divisional strategic initiatives within People and Culture and partner with the broader business as the gateway partner for cross-divisional initiatives for Auto & General. This role will work alongside fellow People and Culture teams, so it will be imperative to maintain strong stakeholder relationships, in particular the internal Heads of teams, Program Managers and Risk and Insurance Australia partner divisions. In addition, will have dedicated project resources in a permanent capacity and, at times, contract resources. The role will drive strategic delivery from project scope, discovery, resources, technical requirements through to hypercare and delivery.

Position Accountabilities

• Project Management Expertise: Possess strong project management skills, including planning, execution, monitoring, and controlling.
• Stakeholder Management: Effectively engage and manage stakeholders at all levels, including senior management, business users, technical teams, and vendors across multiple entities.
• Communication: Communicate effectively with stakeholders, providing clear and concise updates on project progress, risks, and issues.
• Problem-Solving: Identify and resolve project challenges and risks proactively.
• Leadership: Lead and motivate the project team to achieve project goals within timelines and budget.
• Integration Expertise: Demonstrate a strong understanding of system integration principles and best practices, particularly in relation to integrating the T&A system with the contact centre and payroll systems.

Key Deliverables

Project Planning and Execution:

• Develop a detailed project plan for the People Systems components of delivery, including scope, objectives, milestones, deliverables, and timelines.
• Perform risk assessment and develop mitigation strategies.
• Establish project governance structures and communication protocols.
• Manage project budget and resources effectively.

System Development and Configuration:

• Partner with our systems SME’s for the development and configuration of the solutions, ensuring it meets Auto & General's specific requirements.
• Collaborate with technical teams and vendors to ensure seamless integration with existing systems, including adequate reporting functionality back into Auto & General.

Testing and Validation:

• Create in partnership thorough system testing, including, integration, user acceptance, and any required regression testing.
• Ensure the system meets all functional and technical requirements.

Change Management:

• Partner with the change practice to implement a change management plan to support any transition.
• Communicate effectively with stakeholders about the benefits and impact of the change, highlighting the new systems, processes, and procedures.
• Address user concerns and provide ongoing support to ensure a smooth transition

Post-Implementation Support:

• Partner with business as usual teams to ensure smooth handover and assist to address any issues that arise.

Qualifications and Experience

Essential

• Proven experience with an HR System Implementation as an HR Technology Project Manager
• Demonstrated ability to effectively engage stakeholders at all levels of the organisation
• Strong understanding of HR processes and systems for employee lifecycle
• Superior communication skills, both written and verbal
• Ability to identify risks and issues and develop mitigation strategies

Desirable

• Previous experience with UKG / Kronos Time & Attendance, Genesys WFM, Aurion Payroll.
• Strong project management skills, with experience using project management tools.

Location: Brisbane (Toowong) - Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
  • Personalised rewards and peer-to-peer recognition
  • Exclusive discounts and savings across more than 600 top retailers
  • A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.