Program Support Officer

Long-Term Contract in Queensland Government Organisation | Brisbane CBD

Your new company
You will be joining a large Queensland Government department responsible for delivering and managing a significant infrastructure portfolio. Working within a newly established Portfolio Management Office, you will contribute to improving project governance, organisational capability, and portfolio performance across major infrastructure programmes and projects.
Your new role
As the Program Support Officer, you will support the ongoing development and improvement of portfolio and project management practices across a large infrastructure environment. Working closely with senior stakeholders, project teams, and portfolio leaders. You will help embed governance frameworks, improve knowledge management practices, and drive capability uplift initiatives across the division. You will be responsible for:

Supporting the implementation and adoption of project and portfolio management frameworks, tools, and governance processes Contributing to capability uplift initiatives, workshops, training programs, and continuous improvement activities. Maintaining and improving PMO tools, templates, reporting process, and knowledge management systems Analysing portfolio and project performance information to identify trends, risks, and opportunities for improvement Supporting governance and assurance activities Collaborating with project and program teams to promote the consistent application of project management standards, methologies, and frameworks Developing and delivering capability uplift initiatives, including training materials, guidance documents, and communities of practice Building strong stakeholder relationships across the division to support the successful adoption of improved processes Providing specialist PMO and portfolio management support to strategic initiatives within a newly established and evolving Portfolio management Office

What you'll need to succeed
Experience within a PMO, project management, program support, project governance, portfolio management, or continuous improvement environmentsExposure to infrastructure, capital works, asset management, transport, utilities, construction, or similar project-based environmentsAdvanced understanding of project governance, reporting, risk management, and continuous improvement practicesExperience supporting organisational capability uplift, PMO improvement, or business transformation initiativesSenior stakeholder engagement and communication skillsStrong analytical skills with the ability to identify trends and improvement opportunities
What you'll get in return
Contract through to June 2028Central CBD locationAttractive above average hourly rate
What you need to do now
If you're interested in this role, click "apply now" or forward an up-to-date copy of your resume. The Consultant is Georgia Langdon at Georgia.Langdon@hays.com.au or on 07 3243 3047. If you would like to discuss your experience, please forward across a copy of your resume or apply now prior to calling.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion by forwarding your resume across to the Public Sector Team via the same email.

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