+60d ago
Practice Manager
KEY POINTS WE FOUND
- Manage day-to-day clinic operations to ensure smooth workflows.
- Lead and support the reception, admin, and bookings team.
- Oversee billing, invoicing, and ensure accuracy of patient records.
- Permanent Opportunity based in Brisbane's inner suburbs
About Our Client
Work in a well established healthcare provider in Brisbane, known for delivering exceptional care and professional services. As a medium sized organisation, they pride themselves on their commitment to operational excellence and patient satisfaction.
Job Description
- Manage day‑to‑day clinic operations to keep workflows smooth and consistent.
- Lead and support the reception, admin, and bookings team, helping them stay organised and confident on busy days.
- Review, refine, and improve processes around patient flow, scheduling, and administration.
- Oversee billing, invoicing, financial consent processes, and ensure accuracy of patient records.
- Coordinate clinician schedules, consulting rooms, and (where relevant) surgical bookings.
- Maintain compliance with healthcare standards, privacy requirements, and internal policies.
- Build strong working relationships with clinicians, referrers, hospital partners, and service providers.
- Identify opportunities to streamline operations and support the clinic's longer term goals.
The Successful Applicant
- 3-5+ years experience as a Practice Manager or senior admin lead in a specialist/surgical practice (neurosurgery, orthopaedics, cardiology, ENT, etc.).
- Strong leadership experience supporting reception, admin, billing, and surgical bookings teams.
- Solid understanding of Medicare, private health billing, informed financial consent, and debtor management.
- Experience coordinating surgical bookings and managing pre/postoperative administration.
- Confidence with practice management software such as Genie, Gentu, or Bluechip.
- Someone calm, organised, great with people, and able to handle escalations smoothly.
What's on Offer
- Competitive salary between $95,000 and $105,000 AUD.
- Permanent, full-time role based in Brisbane with onsite parking and access via public transport
- Opportunity to work in a respected healthcare practice.
- Engaging and supportive team environment.
- ASAP start
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Skills
0 of 10 matchedConflict resolutionDebtor managementExcellent communication skillsFinancial consentLeadershipMedicareOrganisationPeople managementPractice management softwarePrivate health billing
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