Donor Database Specialist - Milton
- Oversee the integrity and optimisation of the fundraising CRM.
- Transform data into actionable insights for fundraising strategies.
- Manage donor communications and ensure excellence in supporter administration.
About the Position
We're excited to welcome a Donor Database Specialist to our Fundraising, Advocacy and Marketing team in our Act for Kids Support Hub. In this pivotal role, you'll oversee the integrity, optimisation and strategic development of our fundraising CRM, ensuring high-quality data, meaningful insights and seamless supporter experiences. Combining technical expertise, analytical thinking and strong stakeholder engagement, you'll help drive fundraising performance and support initiatives that create lasting outcomes for children and families.
- Flexibility working hybrid from our Milton office and from home.
- Part-time [0.8FTE] or full-time, backfill contract opportunity until 31 January 2028.
- Negotiated salary.
Key Responsibilities:
- Lead the strategic management of our fundraising CRM by maintaining data integrity, driving system enhancements and supporting the transition to Raiser’s Edge NXT web view.
- Transform data into actionable insights through analysis, reporting and donor segmentation that informs fundraising, marketing and supporter engagement strategies.
- Ensure excellence in supporter administration by overseeing donation processing, reconciliations, financial data management and donor communications with accuracy and care.
- Support fundraising growth and innovation by managing integrations, training users, improving processes and strengthening data-driven decision-making across the team.
Please read the full position description for more information.
About You
- Tertiary qualification in relevant discipline (e.g. Philanthropy, Economics, Business, IT or similar).
- Prior experience working in a similar role using Raiser’s Edge NXT, our fundraising CRM, is essential.
- Demonstrated experience in the management of data as well as attention to detail in transaction processing with a high level of accuracy.
- Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
- Current driver’s licence.
About Act for Kids
Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.
You will have access to:
- Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
- Extra leave, including wellbeing days, study, exam, and pet leave.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through our annual PD fund and structured support.
- Flexible work arrangements and a team that truly values what you bring.
Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Team, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.
How to Apply
Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.
Please include:
- Resume
- Cover letter addressing the key responsibilities of the role.
If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.
Contact
For more information, please contact Erin Billingsley-Dadd (Donor Database Specialist): 0477 312 992 or erin.billingsleydadd@actforkids.com.au.
Closing Date: 16 November 2026
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