Tour Guide
- Escort visitors on sightseeing and sailing tours throughout the Whitsundays region.
- Provide informative commentary on local attractions, history, and wildlife.
- Ensure guest safety and comfort throughout the tour.
Job Description
Whitsundays Sailing Adventures is seeking a professional and enthusiastic Tour Guide to escort visitors on sightseeing and sailing tours throughout the Whitsundays region The successful applicant will provide informative commentary, explain local attractions and points of interest, and ensure visitors enjoy a safe, engaging and memorable tourism experience
Key Duties and Responsibilities
- Escort visitors on sightseeing and sailing tours throughout the Whitsundays region
- Describe and explain points of interest, including local islands, beaches, marine environments and scenic attractions
- Provide informative commentary on the region’s history, geography, culture, wildlife and natural environment
- Welcome guests, explain tour itineraries, communicate departure times and provide relevant information about tour activities
- Answer visitors’ questions and provide accurate information about local attractions, facilities and tourism services
- Assist guests with boarding, disembarking and moving between designated tour locations, as appropriate
- Monitor tour schedules and coordinate activities to ensure tours operate efficiently and according to the planned itinerary
- Provide safety briefings and communicate relevant safety instructions in accordance with company procedures and applicable requirements
- Monitor guest comfort and safety throughout the tour and respond appropriately to enquiries, concerns or unexpected situations
- Assist with guest check-ins, passenger lists and other tour-related administrative duties
- Coordinate with skippers, vessel crew and other tourism personnel to facilitate smooth tour operations
- Provide information about marine wildlife and environmental conservation, encouraging responsible tourism practices
- Maintain a professional and courteous manner when interacting with domestic and international visitors
- Assist with general tour preparation, including checking relevant equipment, informational materials and guest requirements before departure
The successful candidate must demonstrate strong communication and customer service skills, knowledge of local tourism attractions or the ability to develop such knowledge, and the ability to deliver engaging guided experiences for visitors
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