BARISTA; Waiter Supervisor; Cook

KOPI STOP

LOCATION: Darwin City NT 0800, NT 0850

Job Description – BARISTA

Pay: $67,000 to 80,000

Reports To: Duty Manager

Responsible For: Ensuring customers are served in a professional and timely

Manner

Supervising/training employees of a lower grade

General cleanliness of the work area

Main Duties:

• Supervising and training food and beverage attendants of a lower grade

• Taking reservations and greeting guests

• Preparing and mixing a range of such as various coffee types

• Control counter/bar inventory

• Taking orders

• Preparing garnishes

• Cleaning coffee counter areas

• Cleaning and care of glasses, cups and equipment

• Practising proper workplace health and safety procedures

• Other incidental and peripheral duties as requested by the employer

Financial:

• Receipt and dispensing of all monies

• Reconciliation of transactions Customer Service:

• Respond to customer requests in a professional and timely manner

• Offer assistance to customers

• Promote the employer’s services and facilities to customers when appropriate

• Make customers feel welcome

• Assist in maintaining customer service standards set by the employer

• Ensure your work area complies with the highest standards of cleanliness

• Ensure that customers are served in a professional and diligent manner

Communication:

• Work closely with hotel management and related staff

• Communicate effectively with customers and fellow staff

• Obey directions from your employer

• Work cooperatively

• Show respect and understanding of others.

2- Job Description - Waiter Supervisor

Pay: $67,000 to 80,000

Reports To: Duty Manager

Responsible For: Supervising/coordinating/training employees of food and beverage

staff

Stock control

Ensuring customers are served in a professional and timely manner in food &

beverage

Exercising patron care

Balancing cash registers

Main Duties:

• Supervision, training and coordination of food and beverage employees

• Entry/supervision of entries in accounting records required to be kept and

maintained under the relevant Act

• Preparing displays and presenting stock, including specials

• Keeping café, tables, chairs and all areas clean

• Clearing of tables, cleaning and keeping café tidy.•

• Taking food & beverage orders, reservations, greeting and seating guests

• Using the POS and EFTPOS machine

• Maintain stock control

• practicing proper workplace health and safety procedures

• Other incidental and peripheral duties as requested by the employer

Customer Service:

• Respond to customer requests in a professional and timely manner

• Offer assistance all customers

• Promote the employer’s services and facilities to customers when appropriate

• Make customers feel welcome

• Assist in maintaining customer service standards set by the employer

• Ensure the work area complies with the highest standards of cleanliness

• Ensure that customers are served in a professional and diligent manner

Communication:

• Work closely with management and related staff

• Communicate effectively with customers and fellow staff

• Obey directions from your employer

• Work cooperatively

• Show respect and understanding of others.

3- Job Description – Cook

Pay: $67,000 to 80,000

Job Title: Cook (Specialist Ethnic Cuisine)

Occupation: Cook (ANZSCO 351411)

Type Position: Full-time

Responsibilities

The preparation and cooking of traditional ethno-specific food – Singapore/Malaysia Cuisine

Duties and Responsibilities

1. Examining foodstuffs to ensure quality

2. Regulating temperatures of ovens, grills and other cooking equipment\Preparing and

cooking ethno-specific food in accordance with traditional methods specific to a

region or culture

3. Seasoning food during cooking

4. Portioning food, placing it on plates

5. Storing food in temperature-controlled facilities

6. Preparing food to meet special dietary requirements

7. May plan menus and estimate food requirements and costing

8. Train other kitchen staff and apprentices in ethno-specific cooking methods and

techniques.

Qualifications and employment experience

At least a relevant AQF Certificate III (including 2 years of on the job training), or AQF

Certificate IV obtained in Australia and

One year of full-time work experience or

Relevant overseas qualification equivalent to an AQF Certificate IV and 2 years of full-time

work experience or three years of full-time work experience

Demonstrated skills and knowledge of traditional cooking methods and techniques

Reliable, organized and willing to work hard.