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Expiring in 4d
ICT Customer Support Officer
Academy of Education and Innovation Australia
Sydney NSW 2000•Full time
$80k - $95k
Above avg
KEY POINTS WE FOUND
- Support campus IT infrastructure and end-user devices.
- Diagnose and resolve ICT system problems promptly.
- Provide technical guidance and training to staff on ICT systems.
Expiring in 4d
ICT Customer Support Officer
MJ Collision Care
Bankstown NSW 2200•Full time
$80k - $95k
Above avg
KEY POINTS WE FOUND
- Provide technical support for hardware, software, and network issues.
- Diagnose and resolve ICT incidents and user enquiries.
- Assist with user accounts and system access.
Posted 12d ago
Systems Support Officer
Rivkin Securities
Rushcutters Bay NSW 2011•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide technical support to office-based and remote employees.
- Manage user accounts, permissions, and IT equipment.
- Assist with IT security and technology projects.
Posted 23d ago
Service Desk Team Lead (baseline)
Green Light
Sydney NSW•Full time
$90k - $120k
KEY POINTS WE FOUND
- Lead a team of junior service desk analysts to improve service delivery.
- Manage ITIL compliant operations and ensure security and compliance requirements are met.
- Evaluate and optimise customer experience management systems across the service desk.
Posted 8d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Ensure timely resolution and maintain high customer satisfaction.
Posted 8d ago
IT Service Desk
Hays
Sydney CBD NSW•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide first-level technical support for IT services.
- Manage user enquiries and service requests through various channels.
- Contribute to continuous service improvement and maintain documentation.
Posted 27d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 12d ago
Service Desk
Hays
Sydney CBD NSW•Part time
$60k - $80k
KEY POINTS WE FOUND
- Provide first-level and second-level technical support to end users.
- Troubleshoot technical issues and manage service requests.
- Deliver exceptional customer service in a fast-paced environment.
Posted 7d ago
Level 2 IT Support Engineer
Hays
Sydney CBD NSW•Contract
$60k - $80k
KEY POINTS WE FOUND
- Provide Level 2 technical support across the business.
- Act as the primary point of contact for end-user support requests.
- Troubleshoot hardware, software, operating system, and Microsoft 365 issues.
Posted 29d ago
IT Support Technician
Compare Club
Sydney NSW 2000•Full time
$60k
KEY POINTS WE FOUND
- Support users with day-to-day IT issues
- Assist with hardware setup and device deployment
- Contribute to IT knowledge-base documentation
Posted 23d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
$90k - $120k
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 14d ago
IT Support Specialist
The Iconic
Yennora NSW 2161•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide high-quality first- and second-line IT support to internal users.
- Diagnose and resolve technical issues across various devices and systems.
- Maintain accurate records of IT assets and support documentation.
+60d ago
Support Engineer
Amazon
Sydney NSW 2000•Full time
$80k - $120k
KEY POINTS WE FOUND
- Apply advanced troubleshooting techniques to provide unique solutions to customers' needs.
- Interact with engineers and partner with AWS teams to resolve customer issues.
- Drive projects that improve support-related processes and enhance customer experience.
Posted 16d ago
Data Center Technician
Microsoft
Sydney NSW•Full time
$60k - $80k
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.
Posted 9d ago
Service Desk Analyst
Avant mutua
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide first and second-level IT support via various channels.
- Manage incidents and requests through Freshservice within agreed SLAs.
- Support Microsoft 365 and other business applications while maintaining IT asset records.
Posted 55d ago
IT Support Officer
Savills Aust
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide first-level IT support to internal and external customers.
- Troubleshoot and resolve hardware, software, and network issues.
- Assist with onboarding and offboarding tasks including account creation and access management.
Posted 39d ago
Service Desk Analyst
Breville
Alexandria NSW 2015•Full time
$70k - $90k
KEY POINTS WE FOUND
- Provide exceptional customer service and technical support for service desk incidents and requests.
- Monitor compliance with standard operating environment policies and manage asset lifecycle.
- Document processes and coordinate with external vendors for equipment maintenance.
+60d ago
ITSM Analyst
Ubank
Sydney NSW 2000•Full time
$87k - $148k
KEY POINTS WE FOUND
- Support daily service operations and enhance IT service delivery strategy optimization.
- Manage incident, problem, and change management processes effectively.
- Provide regular reports on IT service performance and operational risk.
Posted 24d ago
IT SUPPORT TECHNICIAN LEVEL 1 INTERN (UNPAID INTERNSHIP) - SYDNEY
Study And Work
Sydney NSW 2000•Part time
KEY POINTS WE FOUND
- Assist with Level 1 IT support and troubleshooting.
- Support day-to-day technical operations and maintain records.
- Gain real-world experience in IT industry and exposure to help desk operations.
Posted 1d ago
Technician - Level 2
Ricoh
North Ryde NSW 2113•Full time
$60k - $80k
KEY POINTS WE FOUND
- Perform field service calls to achieve customer satisfaction and service KPIs.
- Discuss machine faults with customers and provide professional advice.
- Maintain knowledge of Ricoh products and participate in team knowledge sharing.