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+60d ago
Claims Recovery Consultant
ARMA Group
+7 more
Sydney NSW•Full time
KEY POINTS WE FOUND
- Manage a portfolio of general insurance claims to resolution (end-to-end)
- Make and receive calls to discuss claims and negotiate recoveries
- Ensure compliance with industry regulations and guidelines
Posted 19d ago
Customer Service Agent
Kennards Hire
Girraween NSW 2145•Full time
$72k
Above avg
KEY POINTS WE FOUND
- Deliver exceptional customer service through phone and email interactions.
- Collaborate with local teams to solve problems and create seamless customer experiences.
- Join a dynamic, family-oriented company focused on growth, innovation, and employee development.
Posted 5d ago
ubank Customer Service Advisors
Hays
Sydney CBD NSW•Part time
$77k
KEY POINTS WE FOUND
- Provide exceptional customer service in a contact centre environment.
- Assist customers with non-complex queries related to banking services.
- Work flexible hours to meet customer needs.
+60d ago
Call Centre Consultant
Temp and Agnew
Sydney NSW 2000•Full time
$70k
KEY POINTS WE FOUND
- Manage inbound and outbound customer enquiries in a busy contact centre.
- Provide accurate solutions and maintain customer records.
- Deliver exceptional customer service while handling administrative tasks.
+60d ago
Contact Centre Consultant - Sydney Weployee Sydney
Weploy
Sydney NSW 2000•Full time
$68k
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Posted 7d ago
Customer Service Representative
Silverchain
Bella Vista NSW 2153•Full time
$60k - $70k
KEY POINTS WE FOUND
- Serve as the welcoming voice of Silverchain in a bustling inbound contact centre.
- Manage inbound calls from clients, care workers, and stakeholders, handling enquiries professionally.
- Work full-time with a flexible hybrid model after training, requiring regular attendance at the Bella Vista office.
Posted 30d ago
Senior Contact Centre Specialist
Singtel Group
Macquarie Park NSW 2113•Full time
$90k - $120k
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.
Posted 30d ago
Senior Contact Centre Specialist
Optus
Macquarie Park NSW 2113•Full time
$100k - $120k
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.
Posted 9d ago
Customer Care & Warranty Specialist F&T - Minto NSW
Bunnings Warehouse
Minto NSW 2566•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide customer care and warranty support for Frame & Truss customers.
- Manage customer enquiries, complaints, and warranty claims from start to resolution.
- Collaborate with various teams to ensure timely and effective solutions.
+60d ago
Customer Service Representative (6 Month MTC)
Challenger
Sydney CBD NSW•Full time
$54k - $62k
KEY POINTS WE FOUND
- Join a fast-paced contact centre team in Sydney CBD.
- Provide customer support and guidance on financial products.
- Work in a hybrid model with flexible shifts.
Posted 24d ago
Outbound Contact Centre Agents - Multiple Opportunities
Kennedy Reid
Sydney NSW 2000•Casual/Holiday
$71k - $73k
KEY POINTS WE FOUND
- Make outbound calls to shareholders providing accurate information
- Collect and record relevant information and shareholder feedback
- Deliver high-quality customer service and maintain accurate records
Posted 48d ago
Customer Service Representative – Part-time
Schindler Lifts Australia
Sydney NSW 2000•Part time
$50k - $60k
KEY POINTS WE FOUND
- Receive service requests from customers and efficiently dispatch these requests to technicians.
- Provide customers with accurate and timely information regarding job progression.
- Ensure prompt communication and effective coordination of service activities.
Posted 1d ago
Contact Centre Consultant - Blacktown (Casual)
PRP Diagnostic Imaging
Western Sydney NSW•Casual/Holiday
$50k - $60k
KEY POINTS WE FOUND
- Manage inbound calls and provide exceptional customer service to patients.
- Accurately manage patient information and process billing.
- Collaborate with team members to improve systems and processes.
Posted 10d ago
Intake Coordinator - Home Care
Care Connect
Bella Vista NSW 2153•Full time
$60k - $80k
KEY POINTS WE FOUND
- Act as the first point of contact for clients, families, carers and referring agencies.
- Gather client information, conduct initial screenings, and coordinate referrals.
- Build positive relationships with clients and contribute to continuous improvement initiatives.
Posted 10d ago
Customer Service Specialist
Wow Recruitment
Pyrmont NSW 2009•Full time
$70k
KEY POINTS WE FOUND
- First point of contact for clients seeking support with industrial deafness and hearing-related compensation claims.
- Conduct client consultations via phone and Zoom, assess eligibility, and gather detailed client information.
- Manage documentation, forms, and claims administration while maintaining accurate CRM records.
Posted 3d ago
Inbound Business Banker (Contact Centre)
Westpac
Parramatta NSW 2150•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide exceptional service and support to business customers over the phone.
- Assist customers with account support, online banking access, and technical assistance.
- Participate in a 9-week full-time training program to develop banking skills.
Posted 4d ago
Contact Centre Sales Agent
Hamilton Island
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Join a high-performing Reservations Team as a Contact Centre Sales Agent.
- Convert enquiries into bookings and deliver personalised guest experiences.
- Enjoy a hybrid work model with perks including discounted travel and health insurance.
Posted 26d ago
Customer Contact Agent
Rawson Homes
Rhodes NSW 2138•Full time
$60k - $80k
KEY POINTS WE FOUND
- Be the first point of contact for customers enquiring about Rawson Group homes and communities.
- Understand customer needs and guide them towards the most suitable products, home designs, and solutions.
- Collaborate with Sales and Marketing teams to support business growth.
Posted 35d ago
Customer Outreach Analyst
The Star Entertainment Group
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Engage in customer interaction and relationship-based conversations.
- Provide a hospitality-first approach in sensitive discussions.
- Collect, review, and document customer information accurately.
Posted 23d ago
Customer Service Specialist
Wow Recruitment
Pyrmont NSW 2009•Full time
$65k - $70k
KEY POINTS WE FOUND
- First point of contact for clients seeking support with industrial deafness and hearing-related compensation claims.
- Conduct client consultations via phone and Zoom, assess eligibility, and gather detailed client information.
- Manage documentation, forms, and claims administration while maintaining accurate CRM records.