Help Desk & IT Support jobs in Melbourne VIC
48 jobs
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Posted 48d ago
Remote Support Engineer
RA Australia Ltd (AUS)
Hawthorn VIC 3122•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation's hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.
Expiring in 3d
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 2d ago
L2/3 MSP Support Engineer - People First Aussie MSP/MSSP!
Saul Recruitment
Melbourne VIC 3000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2/3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 2d ago
ICT Operations Support Officer
Melbourne City Mission
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 service desk support for IT operations.
- Deliver high-quality ICT support for hardware, software, and cloud services.
- Contribute to IT infrastructure projects and maintain compliance with ITIL standards.
Posted 3d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery, maintenance, and support of business applications and IT services.
- Support the logging, categorisation, prioritisation, tracking, and resolution of incidents and service requests.
- Act as a contact for users with application and service-related inquiries.
Posted 10d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 18d ago
Service Desk Administrator - Audio Visual
Centorrino Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide remote support for Audio Visual environments.
- Monitor and optimise client collaboration experiences.
- Work within a Managed Services team to enhance customer experience.
Posted 48d ago
Desktop Support Officer - Education
Centorrino Technologies
Deer Park VIC 3023•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for desktop systems and applications.
- Assist users with hardware and software issues.
- Collaborate with IT team to improve service delivery.
Posted 11d ago
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
Posted 26d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 11d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 26d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 4d ago
Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support for retail and corporate IT environments.
- Resolve incidents and service requests within agreed SLAs and perform advanced troubleshooting.
- Contribute to project delivery and maintain high-quality knowledge base articles.
Posted 4d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery of IT services and technical support of IT infrastructure.
- Support the generation and reporting of service delivery metrics.
- Build relationships with users, technical staff, and management to resolve IT incidents.
Posted 4d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery of IT services and technical support of IT infrastructure.
- Support the generation and reporting of service delivery metrics.
- Build relationships with users, technical staff, and management to resolve IT incidents.
Posted 4d ago
DC Support Technician
Woolworths Limited
Richmond VIC 3121•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support across three Distribution Centres in Victoria.
- Assist in maintaining lean systems and end-to-end processes.
- Collaborate with local and interstate teams to deliver quality support.
Posted 56d ago
Data Center Technician
Microsoft
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.
Posted 57d ago
Technical Support Engineer (SharePoint)
Microsoft
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Own, troubleshoot, and solve customers’ technical issues.
- Lead in building communities and share knowledge through readiness programs.
- Engage with engineering teams to investigate product defects and drive improvements.
Posted 30d ago
Service Desk Engineer, Melbourne
Nexon Asia Pacific
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide fast and useful technical assistance to clients.
- Perform remote troubleshooting and determine the best solutions.
- Record events and follow up on customer status.
Posted 27d ago
Senior Desktop Analyst - End User Computing
Data#3 Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced technical support for Windows 11 OS and M365 applications.
- Provide exceptional client-focused service to high-level executives.
- Contribute to team problem resolution and customer service improvements.