Customer Service jobs in Melbourne VIC
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+60d ago
Customer Experience Specialist
PACT group
Truganina VIC 3029•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage customer enquiries via phone, email and online platforms.
- Build strong relationships with an assigned customer base and support sales growth.
- Liaise with supply chain and manufacturing teams to resolve delivery and service issues.

Posted 5d ago
Retail Consultant, Fountain Gate
Optus
Narre Warren VIC 3805•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge.
- Build strong connections with customers and teammates in a supportive environment.

Posted 5d ago
Complaints & Resolution Specialist
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve escalated customer complaints within set timeframes.
- Provide high-quality written responses to complaints and identify trends for improvement.
- Ensure compliance with policies and maintain service standards across the team.


Posted 6d ago
Helpdesk Operator (All shifts)
Compass Group
Footscray VIC 3011•Full time
~$58k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for staff requiring assistance with hospital services.
- Log and prioritise service requests, ensuring timely resolution and updates.
- Maintain compliance with hospital policies and support continuous improvement.

Posted 6d ago
Customer Service/Admin
Conquest Personnel
Carrum Downs VIC 3201•Full time
~$67k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service through inbound and outbound calls.
- Liaise with Project Managers and enter job details accurately.
- Work in a supportive team environment with opportunities for growth.
Posted 6d ago
Trade Counter Assistant - Port Melbourne
Reece Group
Port Melbourne VIC 3207•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist plumbers and tradespeople with product access and information.
- Manage customer service, quotes, and stock control activities.
- Maintain branch tidiness and make occasional deliveries.
Posted 6d ago
Retail Consultant, Fountain Gate
Singtel Group
Narre Warren VIC 3805•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge to customers.
- Build strong connections with teammates and create a customer-first environment.
Posted 6d ago
Christmas Casual - Dandenong
The Good Guys
Dandenong VIC 3175•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a friendly team as a Christmas Casual at The Good Guys.
- Engage with customers to enhance their shopping experience.
- Maintain high merchandising standards and assist with in-store duties.


Expiring in 4d
Customer Service Officer | Community Bank Rye | VIC
Bendigo and Adelaide Bank
Rye VIC 3941•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist customers with transactions and banking inquiries
- Support customers with digital literacy and online banking needs
- Build connections within the community and promote local growth
Posted 6d ago
Complaints Resolution Specialist - Telco Ombudsman Cases
Origin Energy
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage complex customer complaints and liaise with the Telecommunications Industry Ombudsman (TIO)
- Provide empathetic and effective resolutions to customer issues
- Work within a supportive team environment with flexible working options

Posted 6d ago
Call Centre Operator (VIC)
Chemist Warehouse
Preston VIC 3072•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a supportive team focused on helping pharmacy partners and customers.
- Provide timely and professional support for customer enquiries.
- Contribute to a positive customer experience and identify opportunities for improvement.
Posted 7d ago
Retail Consultant, Doncaster
Singtel Group
Doncaster VIC 3108•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.
Posted 14d ago
Customer Service Office - Bookings Centre
Capital Radiology Pty Ltd
Berwick VIC 3806•Full time
~$60k - $75k(Estimated)
KEY POINTS WE FOUND
- Responsible for attending to patient booking requests efficiently and responsively.
- Deliver exceptional patient care and customer service while managing appointments.
- Collaborate with a multi-disciplinary team to ensure a smooth booking process.


Posted 34d ago
Peak Trade Team Members - Casual & Fixed Term (Frankston)
Officeworks
Frankston VIC 3199•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Officeworks Frankston
- Provide exceptional customer service and tailored solutions
- Work in a fast-paced environment with flexible hours
Posted 14d ago
Casual Sales Assistant - Petbarn Waurn Ponds
Petbarn
Waurn Ponds VIC 3216•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable, caring advice on pet wellness products
- Build relationships with customers, offering warm, genuine service
- Keep the store organised and shelves well-stocked, assisting with sales and returns


Posted 14d ago
Customer Service and Collections Representative
SMAART Recruitment
Melbourne VIC 3004•Casual/Holiday
~$74k pro rata(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service through inbound and outbound interactions.
- Assist customers with finance and leasing enquiries while maintaining premium standards.
- Transition between customer service and collections conversations with empathy.

Posted 6d ago
CASUAL - Gaming
IKON Services Australia
Southbank VIC 3006•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Casual position in the gaming sector
- Opportunity to engage with customers
- Flexible working hours
Posted 6d ago
Guest Service Agent (Local Host)
Veriu Group
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide a high level of guest services at all touchpoints.
- Respond to emergency situations in a safe and professional manner.
- Support the Hotel Manager to ensure the hotel operates to Veri-Best standard.

Posted 7d ago
Store Support Person - Nunawading
Freedom
Nunawading VIC 3131•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Support stock receivals, transfers and inventory management.
- Assist with customer collections and delivery coordination.
- Maintain an organised and safe warehouse environment.
Posted 6d ago
Cash Processor
Permanent Full-time
Essendon VIC 3040•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Responsible for counting cash and valuables received from clients.
- Maintain accurate cash processing records and identify discrepancies.
- Follow strict security and operational procedures.