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Posted 7d ago
Senior Claims Specialist - Building Insurance - Melbourne CBD
Hays
Melbourne CBD VIC•Full time
$115k - $140k
KEY POINTS WE FOUND
- Manage a portfolio of complex Domestic Building Insurance claims from assessment to resolution.
- Provide technical guidance and support to the claims team while managing stakeholder relationships.
- Contribute to continuous improvement initiatives and team capability development.


+60d ago
Senior Claims Manager - Life Insurance
Hays
Melbourne CBD VIC•Full time
$90k - $110k
KEY POINTS WE FOUND
- Manage a portfolio of life insurance claims across Income Protection and TPD.
- Make high-quality decisions regarding benefit entitlement and ongoing payments.
- Support rehabilitation and return-to-work outcomes where appropriate.


Posted 34d ago
Claims Specialist - Financial Lines
Hays
Eastern Suburbs Melbourne VIC•Full time
$120k - $150k
KEY POINTS WE FOUND
- Manage complex Financial Lines claims across PI, Cyber & Management Liability
- Act as a key point of contact for clients, insurers and internal stakeholders throughout the claims' life cycle
- Provide regular updates and guidance to clients throughout the claims process


Posted 15d ago
Property Claims Handler
Hays
Melbourne CBD VIC•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage a portfolio of property claims from first notification to settlement.
- Act as the key point of contact for clients and liaise with insurers and service providers.
- Negotiate claim outcomes and maintain accurate claims records.
Posted 23d ago
Senior Claims Consultant - Aus Super Full-time
Tal Services Limited
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Accountable for the provision of personal and empathic service to customers.
- Manage a portfolio of TPD claims and ensure timely outcomes for customers.
- Provide exceptional customer service and liaise with stakeholders for claims management.

Posted today
Case Manager
Gallagher Bassett
Melbourne VIC 3004•N/A

+60d ago
Insurance Loss Adjustor/Estimator - Melbourne VIC
AMA GROUP AUSTRALIA
Melbourne VIC 3004•Full time
$60k - $100k
KEY POINTS WE FOUND
- Join a leading accident repair facility as an Insurance Loss Adjustor/Estimator.
- Provide accurate and timely quotes for vehicle repairs.
- Deliver exceptional customer service and manage repair processes.

Posted 15d ago
Financial Lines Claims Consultant
Succession Partners
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Manage a portfolio of complex Financial Lines claims.
- Evaluate coverage and deliver timely outcomes for clients.
- Collaborate with legal counsel and stakeholders to control claim costs.

+60d ago
Claims Specialist
Kinetic
Campbellfield VIC 3061•Full time
$69k - $97k
KEY POINTS WE FOUND
- Manage end-to-end processing of all claims including motor, property, and third-party injury.
- Act as the key liaison for QBE insurance-related matters.
- Lead evidence collection and investigation processes.

+60d ago
Insurance Loss Adjustor/Estimator - Regional VIC
AMA GROUP AUSTRALIA
Moolap VIC 3224•Full time
$76k - $106k
KEY POINTS WE FOUND
- Join a leading network of accident repair facilities as an Insurance Loss Adjustor/Estimator.
- Provide accurate and comprehensive quotes for vehicle repairs.
- Deliver exceptional customer service and manage repair processes effectively.
Posted 1d ago
Claims Technical Specialist Full-time
Tal Services Limited
Melbourne VIC 3004•Full time
$80k - $120k
KEY POINTS WE FOUND
- Provide expert technical guidance to Claims Consultants across Income Protection, Life, and TPD.
- Ensure claims are managed in line with TAL policies and industry best practice.
- Coach Claims Consultants to improve assessment quality and outcomes.

Posted 9d ago
Claims Case Manager | Complex Claims
Ensure Recruitment
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Manage a portfolio of 40–50 active claims matters.
- Assess medical and employment evidence to reach outcomes.
- Support customers through complex and sensitive situations.
+60d ago
Claims Consultant, AusSuper Full-time
Tal Services Limited
Melbourne VIC 3000•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage life insurance claims from start to finish.
- Provide exceptional customer service and regular communication regarding claims status.
- Engage with external and internal specialists to deliver timely outcomes.

Posted 24d ago
2 Seniors & 3 Claims Assessors | Life Insurance - ...
Ensure Recruitment
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- 2 Senior Claims Assessors and 3 Claims Assessors positions available in Life Insurance.
- Roles offer reduced case loads and opportunities for career progression.
- Candidates with life insurance claims assessment experience are preferred.
+60d ago
Senior Claims Consultant Full-time
Tal Services Limited
Melbourne VIC 3000•Full time
$90k - $120k
KEY POINTS WE FOUND
- Manage a portfolio of complex life insurance claims
- Apply strong knowledge of the Insurance Contracts Act
- Act as a mentor and escalation point for team members
Posted 11d ago
Claims Associate Full-time
Tal Services Limited
Melbourne VIC 3004•Full time
$60k - $80k
KEY POINTS WE FOUND
- Coordinate claims administration activities to support efficient and timely claim assessment.
- Manage a portfolio of low-complexity claims to deliver positive customer outcomes.
- Provide responsive support to customers by resolving straightforward claims enquiries.
Posted 50d ago
Technical Specialist
Employers Mutual Management Pty Ltd
Melbourne VIC 3004•Full time
$80k - $100k
KEY POINTS WE FOUND
- Provide technical guidance and support to Case Managers across Group Life Insurance claims.
- Coach and mentor claims teams to build technical capability and promote best practice claims management.
- Identify continuous improvement opportunities and implement initiatives to enhance claims processes and customer experience.
Posted 26d ago
Claims Assessors - Group, Retail and LTIP
AIA
Melbourne VIC 3004•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage a portfolio of claims holistically to achieve sustainable outcomes.
- Investigate and resolve disputes while managing priorities to meet SLAs.
- Prepare customer communication, including complex information and adverse decision advice.
Posted 28d ago
Retail Claims Opportunities at AIA
AIA
Melbourne VIC 3004•Full time
$70k - $90k
KEY POINTS WE FOUND
- Join the AIA Claims Team as a Retail Case Manager.
- Manage a portfolio of claims and resolve disputes effectively.
- Provide excellent customer communication and maintain stakeholder relationships.
Posted 35d ago
Claims Delivery Enablement SpecialistHybrid
Hostplus
Melbourne VIC 3004•Full time
$100k - $130k
KEY POINTS WE FOUND
- Provide technical leadership across insurance claims and underwriting operations.
- Establish best-practice quality and enablement frameworks.
- Drive sustainable uplift across people, process, systems and service delivery.