Optus jobs
120 jobs
Sort by
Posted 2d ago
Senior Technical Specialist
Optus
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the strategy, deployment, and management of network probes across Optus’ 5G, 4G, voice, and cloud environments.
- Transform complex network data into actionable insights for proactive issue resolution and optimised customer experience.
- Drive modern monitoring capabilities and support broader network transformation initiatives.
Posted 2d ago
Retail Sales and Service Consultant | Brisbane East
Optus
Australia•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist customers in selecting products and services that meet their needs.
- Provide clear and practical advice on technology and services.
- Contribute to team goals while ensuring a positive customer experience.
Posted 18d ago
Retail Consultant, Parkmore
Optus
Keysborough VIC 3173•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 44d ago
Senior Operational Architect
Optus
Canberra ACT 2600•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide architectural leadership and governance for complex network and managed services environments.
- Design and deliver end-to-end solutions, ensuring accountability for architecture and implementation.
- Mentor teams and drive pre-sales initiatives to support business growth.
Posted 41d ago
Contact Centre Specialist - Network Operations Centre
Optus
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 18d ago
Retail Consultant, Mt Gambier
Optus
Mount Gambier SA 5290•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.
Posted 11d ago
Remediation Lead
Optus
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead remediation efforts for network issues.
- Collaborate with cross-functional teams to implement solutions.
- Ensure compliance with regulatory standards.
Posted 18d ago
Retail Consultant, Springvale
Optus
Springvale VIC 3171•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 27d ago
Retail Consultant, Booragoon
Optus
Booragoon WA 6154•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team operations.
Posted 18d ago
Quality Assurance Remediation Lead
Optus
Sydney NSW 2000•Full time
~$100k - $120k(Estimated)
KEY POINTS WE FOUND
- Design and implement the Quality Assurance framework for remediation processes.
- Lead monthly QA operations and deliver performance reporting and risk insights.
- Provide independent challenge and assurance by identifying control weaknesses and improvement opportunities.
Posted 39d ago
Commercial Contract Manager
Optus
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead commercial and contract negotiations for new business opportunities and contract variations.
- Manage the end-to-end contract lifecycle, ensuring compliance with Optus policies and regulatory requirements.
- Build and maintain trusted relationships with customers, suppliers, and senior stakeholders.
Posted 34d ago
Retail Consultant, Noosa
Optus
Noosaville QLD 4566•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions in a friendly manner.
- Support customers through enquiries, using empathy and clear communication.
Posted 11d ago
Retail Consultant, Brisbane City
Optus
Brisbane QLD 4000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 41d ago
Retail Consultant, Wodonga
Optus
Wodonga VIC 3690•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming environment and support team operations.
Posted 18d ago
Retail Consultant, Parabanks
Optus
Salisbury SA 5108•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions in a friendly way.
- Support customers through enquiries with empathy and clear communication.
Posted 11d ago
Associate Director, Inclusion and Employee Experience
Optus
Sydney NSW 2000•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Lead the enterprise-wide Inclusion, Gender Equity and Employee Listening strategies.
- Drive the end-to-end employee listening program, from survey design to insights and action planning.
- Translate employee and workforce data into compelling insights for executive decision-making.
Posted 3d ago
Major Incident Manager
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Take ownership of end-to-end facilitation and management of Priority 1 and Priority 2 incidents.
- Coordinate crisis response activities and manage vendor engagement during major service-impacting events.
- Prepare monthly SLA ratification packs and drive continuous improvement across incident management practices.
Posted 3d ago
Store Manager, Broadway
Optus
Broadway NSW 2581•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire a high-performing team to deliver exceptional customer experiences.
- Coach and develop team members to enhance their skills and capabilities.
- Manage store operations efficiently while fostering a positive and inclusive environment.
Posted 12d ago
Retail Consultant, Orange
Optus
Orange NSW 2800•Casual/Holiday
~$73k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.
Posted 19d ago
Retail Consultant, Broadmeadows
Optus
Broadmeadows VIC 3047•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.