Customer Service & Call Centre jobs in Sydney NSW
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+60d ago
Client Service Manager
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and complex portfolios
- Manage client offboarding and asset transfers
- Provide exceptional client service and maintain data integrity
+60d ago
Client Service Manager (Mandarin Speaker)
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
+60d ago
Collections Officer
ARMA Group
Alexandria NSW 2015•Full time
KEY POINTS WE FOUND
- Handle inbound & outbound calls with care and professionalism
- Support customers facing financial hardship
- Negotiate fair, compliant payment solutions
+60d ago
Customer Collections Specialist
Hays
Western Sydney NSW•Full time
~$89k(Estimated)
KEY POINTS WE FOUND
- Manage your own portfolio and work directly with customers to secure positive financial outcomes.
- Negotiate tailored payment plans and build rapport with customers to achieve mutually beneficial outcomes.
- Work autonomously in a performance-driven environment with uncapped commission potential.
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Posted 12d ago
External Dispute Resolution Case Manager
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage AFCA and External Dispute Resolution complaints from investigation through to resolution.
- Investigate and resolve complex complaints relating to scams and disputed transactions.
- Prepare detailed written submissions and recommendations for customers and stakeholders.
Posted 14d ago
Collections Officer - Multiple opportunities available
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle inbound and outbound calls to manage overdue accounts.
- Support customers experiencing financial difficulty with empathetic service.
- Maintain compliance with collections policies and contribute to a positive team environment.
Posted 20d ago
Claims Officer
Norwest Recruitment
Warwick Farm NSW 2170•Full time
~$74k(Estimated)
KEY POINTS WE FOUND
- Manage high volume of warranty and service enquiries
- Process warranty claims and service requests accurately
- Liaise with internal departments to resolve warranty enquiries
Posted 52d ago
Customer Service Officer
Norwest Recruitment
Strathfield NSW 2135•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service via phone and email
- Manage customer orders and resolve issues
- Collaborate with internal teams to meet service expectations
Posted 8d ago
Customer Relationship Manager
Credit Corp
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Contact and relocate customers to establish communication and negotiate repayments.
- Build trust and rapport with customers through professional conversations.
- Contribute to team performance by achieving targets and delivering positive outcomes.
Posted 1d ago
Guest Relations Officer
Marriott
Sydney NSW•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver a wide range of services to enhance guest experience.
- Maintain cleanliness and appearance of the Executive Lounge.
- Provide courteous service and respond to guest requests.
Posted 1d ago
Guest Experience Expert
Marriott
Chippendale NSW 2008•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist travellers with check in and departure processes
- Handle general enquiries and provide friendly service
- Support front office team with operational tasks
Posted 1d ago
Dispute Resolution Specialist – External Dispute Resolution
Credit Corp
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of external disputes and complaints from commencement through to resolution.
- Investigate customer complaints and prepare high-quality written responses for external bodies.
- Identify trends and opportunities for process improvement to reduce future complaints.
Posted today
Customer Service & Claims Consultant | Healthcare
Healthcare Professionals Group
Sydney NSW 2000•Contract
Posted 1d ago
Platypus Full Time Sales Assistant - Bondi
Platypus
Bondi NSW 2026•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service in store with premium product
- Work as part of a team to achieve sales and KPI targets
- Assist in maintaining in-store operations including housekeeping and cleaning
Posted 14d ago
Security Officer
Wilson Group
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a national specialist security network in a full-time or casual role.
- Provide strong customer service and monitor security systems.
- Respond to emergency situations and conduct building patrols.
Posted 9d ago
National Business Services Manager
Rentokil Initial
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead operational and administrative functions for National Accounts across Australia.
- Drive customer service governance and team leadership for onshore and offshore teams.
- Implement continuous improvement initiatives to enhance service delivery.
+60d ago
Join the Petstock Group World...ACT & NSW Expressions of Interest
PETstock Pty Ltd
Campbelltown NSW 2560•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Receive early access to new roles and tailored content.
- Be part of a diverse and inclusive organisation that values community connections.
Posted 1d ago
Guest Relations Supervisor (Executive Lounge)
Marriott
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Supervise guest relations in the Executive Lounge.
- Ensure guest requests are met with high-quality service.
- Collaborate with management to improve department performance.
+60d ago
CIC - Service
Sime Darby Motors Group (Australia) Pty Ltd
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Responsible for inbound customer enquiries and proactive contact with existing customers.
- Support aftersales teams by providing optimal customer service.
- Work in a team environment to achieve business objectives.
+60d ago
Join the Petstock Group World...ACT & NSW Expressions of Interest
PETstock Pty Ltd
Gledswood Hills NSW 2557•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Receive early access to new roles and tailored content.
- Be part of a diverse and inclusive organisation that values community connections.