Customer Service & Call Centre jobs in Melbourne VIC
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Posted 32d ago
Trade Counter Assistant - Mentone
Reece Group
Mentone VIC 3194•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist plumbers and tradespeople with product access and information.
- Handle customer service, quotes, and stock control activities.
- Maintain branch tidiness and make occasional deliveries.

Posted 20d ago
Retail Pharmacy Assistant - Chemist Warehouse Point Cook VIC
Chemist Warehouse
Point Cook VIC 3030•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a fast-paced, growing business as a Retail Pharmacy Assistant.
- Provide excellent customer service and maintain inventory levels.
- Enjoy flexible working hours and a positive team culture.

+60d ago
Control Room Operators | Multiple Locations
SECUREcorp
Parkville VIC 3052•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor and operate CCTV and security monitoring systems.
- Coordinate with emergency services and internal stakeholders during incidents.
- Maintain accurate incident reports and operational logs.

Posted 19d ago
Customer Service (International Freight Forwarding)
Pace Appointments
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic Customer Service team in international freight forwarding.
- Manage purchase orders, quoting, and cargo tracking.
- Provide exceptional service to clients and troubleshoot shipping processes.
Posted 12d ago
Customer Service Officer
ISS SECURITY P/L
Melbourne VIC•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high level of customer service to travelling passengers
- Assist passengers with queries and manage passenger flow
- Work flexible hours in a team-oriented environment
+60d ago
Customer Care Consultant Trade Store
Blackwoods
Scoresby VIC 3179•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service in a retail environment
- Assist customers with product selection and inventory management
- Identify sales opportunities and maintain a well-presented shopfloor
Posted 39d ago
Regional Manager, Customer Care - APAC
ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the transformation of customer experience across the APAC region.
- Manage a team of approximately 80-100 customer care professionals across multiple countries.
- Develop and implement the regional Customer Care strategy and operating model.
Posted 13d ago
Showroom Consultant
Laminex Australia
Melbourne CBD VIC•Part time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team as a part-time Showroom Consultant in South Melbourne.
- Provide exceptional customer experiences by guiding clients through design choices.
- Maintain showroom standards and assist with trade and customer events.

+60d ago
Control Room Operator | Hawthorn
SECUREcorp
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional security and customer service
- Monitor CCTV and manage access control
- Respond to emergencies and write incident reports
+60d ago
Security Officers- Truganina and Footscray
Wilson Security
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Control room operations requiring a valid VIC security license.
- Perform access control and static duties with CCTV patrols.
- Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.
Posted 26d ago
Trade Counter Assistant - Bell Park (Irrigation & Pools)
Reece Group
Bell Park VIC 3215•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist customers with product information and service
- Manage stock control and pick packing activities
- Maintain a tidy and safe branch environment


+60d ago
Case Manager - Expression of Interest
Toll Group
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support relocation initiatives for Australian Defence Force (ADF) Members and their families.
- Deliver high-quality end-to-end relocation experiences through effective case management.
- Ensure compliance with Defence relocation policy and entitlements.
Posted 20d ago
Customer Service Officer
Wilmar Sugar
Yarraville VIC 3013•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Two Customer Service Officer positions available: one permanent and one fixed-term.
- Key responsibilities include managing customer relationships and coordinating orders with internal teams.
- Candidates should have previous customer service experience, preferably in FMCG or a similar environment.
Posted 20d ago
Service Deli Assistant - Part Time
Costco Wholesale
West Melbourne VIC 3003•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide prompt and courteous member service.
- Prepare and package deli products including meats, cheeses, and salads.
- Maintain cleanliness and compliance with health regulations.


Posted 13d ago
Activities Organiser
Bunnings Warehouse
Preston VIC 3072•Part time
~$59k(Estimated)
KEY POINTS WE FOUND
- Plan and coordinate community engagement activities
- Organise in-store events and workshops
- Build relationships with local community groups

Posted 20d ago
Customer Solutions Coordinator Team Leader
Aussie Broadband
Dandenong South VIC 3175•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a high-performing team of Customer Solutions Coordinators.
- Oversee day-to-day workflow and service delivery activities.
- Drive customer satisfaction through timely and quality outcomes.
Posted 59d ago
Head of Customer Resolution & Hardship
Latitude
Melbourne VIC 3004•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead enterprise-wide Customer Resolution and Hardship initiatives across Australia & New Zealand.
- Manage relationships with external stakeholders and ensure compliance with regulatory obligations.
- Drive continuous improvement in complaints and hardship processes to enhance customer outcomes.
Posted 19d ago
Night Guest Service Agent Front Office
WRAP on Southbank
Southbank VIC 3006•Full time
~$55k - $83k(Estimated)
KEY POINTS WE FOUND
- Provide a warm and friendly reception to guests upon arrival.
- Maintain clear and courteous communication with guests and colleagues.
- Oversee the accurate processing of guest reservations and special requests.
Posted 20d ago
Retail Consultant, Broadmeadows
Singtel Group
Broadmeadows VIC 3047•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.

+60d ago
Guest Services Agent
Virgin Australia
Melbourne VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to guests at the airport.
- Assist with check-in, flight re-booking, and support during disruptions.
- Communicate effectively and empathetically with a diverse range of guests.