Store (Retail) Manager

Position: Store (Retail) Manager

Sapphire Investment Group (AUS) Pty Ltd, trading as Pizza Hut Armidale, is seeking a highly motivated and experienced Store (Retail) Manager to lead our team and ensure the smooth operation of our restaurant. We are looking for a leader who is passionate about customer service, sales growth, and operational efficiency.

Employment type: Full-time

Salary range: $70,000 - $90,000 per annum (depending upon skills and experience)

Location: Armidale, NSW

Duties include but are not limited to:

· Oversee and manage daily fast-food chain operations, ensuring efficiency in service, compliance with company policies, and adherence to food safety and quality standards.

· Develop and implement strategies to drive sales and customer retention, including local promotions and upselling techniques.

· Manage stock levels, stock ordering, and waste reduction strategies to optimize cost efficiency

· Formulate pricing policies for the store by reviewing merchandising activities and as per franchisee policies

· Performing trend analysis of product mix to understand local market needs.

· Plan in store promotional displays and decide on pricing to execute specials as per demand on weekly and monthly basis

· Forecasting budgets and managing statistical and financial records to drive profitability.

· Drive customer engagement initiatives to increase repeat business and brand loyalty.

· Maintain high standards of customer service by training staff, resolving customer complaints, and improving service delivery.

· Lead, recruit, train, and mentor team members to ensure a motivated and high-performing workforce.

· Enforce occupational health and safety regulations, hygiene standards, and operational protocols to ensure compliance with industry regulations.

Requirements

· Minimum 2+ years of experience in a managerial role within the fast-food or hospitality industry.

· Diploma or higher qualification in Business, Hospitality, or a related field is preferred. Alternatively, extensive experience can substitute the requirement of qualification.

· Experience in inventory control, staff training, and shift management is essential

Skills and attributes

· Strong leadership and team management abilities.

· Excellent communication and interpersonal skills.

· Ability to handle multiple responsibilities efficiently.

· Knowledge of inventory management and cost control strategies.

· Passion for customer service and improving brand reputation.

Australian citizens and permanent residents are encouraged to apply

Due to volume, please note that only short-listed candidates will be contacted. If you think, you are fit for the role, please write a cover letter explaining why along with your updated resume. Please apply using the facilities provided on this site.

Please answer below questions:

· Do you think you are fit for this role?

· Do you have relevant qualification?

· Do you have work experience as a Retail Manager for at least two years?