Service Technician
- Diagnosing and resolving technical faults to minimise downtime.
- Installing, configuring, and maintaining health technology equipment and systems.
- Conducting routine inspections and preventative maintenance.
Perth, WA based
- Diagnosing and resolving technical faults promptly to minimise downtime and maintain system availability
- Supporting minor works, upgrades, replacements and system expansions in collaboration with project and technical teams
- Installing, configuring (not writing code) and maintaining health technology equipment and systems within our customers’ environments
- Perth, WA Location
Why us
At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fuelled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we’ve grown to a team of more than 215 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare.
As we continue to expand, envision being part of a company that’s ready to seize new opportunities, innovate and make an impact. By joining Rauland, you’ll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.
The role:
Reporting to the Project & Service Delivery Manager, you will be responsible for servicing, maintaining and supporting Rauland’s health technology solutions, along with assisting during installation and upgrade activities as part of project delivery. You will work independently in live healthcare environments, acting as a first responder when issues arise and ensuring systems remain reliable, available and fit for purpose. This is not an electrical role and is best suited to an electronics, ELV or IT‑centric technician.
How would you contribute to our success?
- Installing, configuring (not writing code) and maintaining health technology equipment and systems within our customers’ environments. Including:
- Audio visual, duress, messaging, nurse call, television and real‑time location services
- Extra‑low‑voltage electronics
- IP/MATV infrastructure and smart end points
- Wired and Wi‑Fi, serial and low‑level bus networking
- LiDAR, BLE, RF and IR technology‑based solutions and integrations
- Diagnosing and resolving technical faults promptly to minimise downtime and maintain system availability
- Conducting routine inspections and preventative maintenance, identifying risks and providing clear recommendations
- Supporting minor works, upgrades, replacements and system expansions in collaboration with project and technical teams
- Maintaining accurate service documentation, job records, reporting and parts usage using mobile service tools
What will make your application stand out?
- Registered Open Cabling Licence
- Valid Driver’s Licence and White Card
- Strong electronics, ELV, telecommunications or networking fundamentals
- Professional, customer‑focused communication skills
- Ability to work independently and manage workload priorities
- Willingness to participate in a three‑week on‑call roster
- Strong customer‑centric mindset and pride in being the face of the business
- Experience in healthcare, security, AV, smart buildings or similar technical environments
- Solid understanding of IP networking and wireless technologies
- Ability to read and interpret technical drawings and schematics
- Experience with AutoCAD or similar tools
- Calm, practical and agile approach in fast‑paced environments
What can you expect in return?
In addition to the opportunity to help shape a high-performing, future-ready workforce, you can expect to be part of a supportive and inclusive environment where your contributions matter. We value your growth and offer enhanced leave entitlements so you can invest in yourself and be present for the moments that truly matter.
Interested?
If you’re passionate about building capability, driving performance, and making a real difference in the healthcare tech space, we’d love to hear from you. APPLY NOW and help us shape a culture of growth and innovation at Rauland.
Inclusion and diversity at Rauland
At Rauland, we’re committed to building an inclusive workforce and continuously challenging ourselves to improve. If you’re passionate about this opportunity but require adjustments to ensure your success, we encourage you to reach out – we’d still love to hear from you!
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