Senior Manager, Digital Strategy and Solutions
- Lead the Department’s digital strategy and solutions, data and AI strategy.
- Partner with business areas to identify opportunities and shape customer-focused digital solutions.
- Oversee ICT project governance and ensure effective prioritisation and evaluation of digital investments.
Department of Human Services
Job reference: 856968
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone
Role Highlights
- Based in Adelaide CBD with flexible working arrangements
- Exciting opportunity to work within the SA Government Public Sector
- Ongoing, permanent full-time role
Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.
About the Business
Our Digital, Data and Technology team is responsible for enabling the department to deliver its services through the provision and governance of information management, systems, data and technology. Their goal is to provide our workforce with the tools they need to do their jobs effectively, while making it simpler for the community to access the information they need.
Role Details
The Senior Manager, Digital Strategy and Solutions is a role within Finance, Digital and Customer Support and is accountable to the Director, Digital Data and Technology for:
• leading the Department’s digital strategy and solutions, data and AI strategy, and transformation priorities, ensuring alignment with departmental objectives, service priorities and emerging business needs
• partnering with business areas and senior stakeholders to identify opportunities, address complex business challenges and shape customer-focused digital transformational solutions
• leading the Digital Solutions function, including Data Analytics and Reporting, ensuring digital, data, analytics and business intelligence capabilities are integrated to support evidence-based decision-making, innovation, service improvement and organisational outcomes
• leading the ICT project governance framework, portfolio prioritisation and assurance practices, ensuring digital investments are effectively prioritised, governed, monitored and evaluated to manage risk, dependencies, delivery performance and benefits realisation
• building strategic partnerships across the Department and broader technology ecosystem, working collaboratively with stakeholders, vendors, government and external partners to shape and deliver sustainable solutions aligned with approved architecture, governance, security and operational requirements.
Special Conditions
National Police Check required.
Employment-related Screening Check required.
Duration: Ongoing opportunity
Essential Qualifications
Incumbent should hold a tertiary qualification in a relevant discipline or equivalent professional expertise and experience demonstrated through substantial leadership experience in digital, technology, data or related fields.
Role Status: Ongoing
Salary Range: $144421 - 144421 (SSSM01)
Location: Adelaide
Enquiries: Phillip Chin, 0433 541 233 Email: Phillip.Chin@sa.gov.au
Applications close: 13/09/2026 11:30 PM
Attachments:
- Role Description - Senior Manager Digital Strategy and Solutions - SM1.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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