Retail Manager
- Run a service station, convenience store and takeaway, overseeing product range, pricing, suppliers, fuel, stock and financial performance.
- Lead the store team, including recruitment, rostering, training and supervision, while serving customers and working the counter.
- Maintain accurate records and comply with workplace health and safety, food safety, tobacco, fuel-handling and consumer law obligations.
About us
Stratford Service Centre & Takeaway is the service station, convenience store and takeaway on Bridge Street in Stratford, on the Bucketts Way about fifteen minutes south of Gloucester. We sell fuel, groceries, drinks, ice, gas and general convenience lines, and our takeaway counter serves coffee, breakfast rolls, burgers and hot food through the day. We trade seven days a week.
Stratford is a small village, and for locals, farm workers and people travelling the Bucketts Way we are the place to fill up and get a feed. Fast service and a well stocked store matter to them, and they are what we are judged on.
The role
We are looking for a Retail Manager to run the store. You will decide what we stock and what we charge for it, deal with suppliers and fuel distributors, manage the roster across a seven day trading week, and lead the team on the floor and at the takeaway counter. You will report to the company Director and be accountable for the store's sales, margin, stock and staffing. This is a hands-on job as well as a management one. In a store this size the manager serves customers and works the counter alongside the team.
What you will be doing
▪ Deciding the product range, stock levels and service standards across grocery, drinks, food service, automotive and general convenience lines.
▪ Ordering stock, negotiating with suppliers and distributors, and setting retail prices and margins.
▪ Managing fuel stock, deliveries, dips and reconciliation, and monitoring fuel pricing against the local market.
▪ Planning promotions and seasonal ranging, including holiday and long weekend traffic on the Bucketts Way.
▪ Serving customers, operating the point of sale and handling customer issues.
▪ Keeping accurate stock and sales records, running stocktakes, and managing shrinkage, waste and markdowns.
▪ Preparing store budgets and reporting sales, margin and stock performance to the Director.
▪ Recruiting, rostering, inducting, training and supervising store staff across a seven day trading week.
▪ Handling cash, banking and end of day reconciliation.
▪ Meeting work health and safety, food safety, tobacco and fuel handling obligations, and consumer law obligations.
What we are looking for
▪ At least two years of retail management experience, or a Diploma or higher qualification in retail or business together with relevant experience.
▪ Demonstrated responsibility for stock, ordering, pricing and staff, not only shift supervision.
▪ Confidence reading sales and margin reports and acting on them.
▪ Experience recruiting, rostering and training a team across extended trading hours.
▪ Sound point of sale, stock system and Microsoft Office skills.
▪ Willingness to work a rotating roster that includes early starts, weekends and public holidays.
▪ Full working rights in Australia and a current driver licence.
▪ Service station, convenience or grocery experience is an advantage. Food safety and RSA or tobacco compliance training is useful but we will arrange it for the right person.
What we offer
▪ A salary of $80,000 per annum plus superannuation.
▪ A permanent full time position of 38 hours per week, worked on a rotating roster.
▪ Full responsibility for a store rather than a department or a shift.
▪ A stable local customer base in a quiet part of the Mid Coast, under an hour from Raymond Terrace and about ninety minutes from Newcastle.
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