Medical Receptionist

Join our friendly team in Buderim Private Hospital as a full-time Medical Receptionist. This role operates from Monday to Friday, with shifts between the hours of 6.30am-9.00pm. Overtime shifts on Saturdays and Sundays are also available. 

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience. 

Your responsibilities will include: 

• Greeting patients warmly and assisting with check-in procedures. 
• Answering emails and phone calls promptly and handling inquiries professionally. 
• Advising patients of preparation prior to relevant scans. 
• Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings. 
• Collaborating with clerical and technical staff, radiologists, and referrers. 

What we’re looking for: 

✅ Previous experience in the medical industry, knowledge of medical imaging and/ or private insurers and Medicare billing would be highly advantageous.  

✅ Clear verbal and written communication skills. 

✅ Experience with interventional bookings and procedures. 

✅ Ability to work in a fast-paced environment, the clinic services both the Hospital and Emergency Department.  

✅ Strong organisational abilities to manage appointments and patient flow. 

✅ Relevant reception experience. 

✅ Confidence working across multiple screens and systems. 

What we can offer you: 

🌱  Wellbeing benefits 

• Fitness passport, including full gym access and a range of classes  
• Supportive management that values your well-being 

📚  Learning and development 

• Comprehensive training to help you put your best foot forward in the role 
• Career opportunities across our diverse Network  
• Opportunity for position growth – gain more responsibilities with experience 

🏠  Workplace Experience 

• Collaborative and inclusive team  
• Free parking onsite and street parking 
• Lots of uniform options to suit your preferences at no cost to you with annual top ups 

💵  Compensation 

• Industry-competitive salary and benefits package 
• Annual Remuneration Review 

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways. 

How to Apply: Ready to contribute to exceptional patient care? Click apply now. 

All applicants are required to upload a resume and cover letter.