Hotel Manager
- Manage daily operations of the hotel ensuring efficient service delivery.
- Supervise all departments including reception, housekeeping, and food and beverage operations.
- Recruit, train, and evaluate staff to maintain high customer service standards.
GLOBAL GRAND INVESTMENT PTY LTD is seeking a qualified and experienced Full-time Hotel Manager to join our team in Mildura, Victoria.
Salary: $79,000 – $85,000 per annum plus superannuation
Business Location: Mildura 3500 VIC
Responsibilities
- Manage the overall daily operations of the hotel, ensuring efficient service delivery across all departments.
- Supervise reservations, reception, front office, room service, housekeeping, maintenance, and security operations.
- Coordinate food and beverage operations, including the restaurant, bar, conference, and function facilities.
- Recruit, train, supervise, and evaluate staff to ensure high standards of customer service.
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
- Prepare budgets, monitor financial performance, control purchasing, and oversee accounting activities.
- Ensure compliance with liquor licensing, gaming legislation, workplace health and safety requirements, and other relevant statutory regulations.
- Monitor customer feedback, resolve guest enquiries and complaints, and implement service improvements.
- Provide guests with local tourism information and assist in arranging tours and transportation services.
Skills and Qualifications
- AQF associate degree, Certificate III, Certificate IV, or Diploma certification in relevant Hospitality and business qualification.
- Proven work experience as a Café and Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Demonstrated ability to manage hotel operations, accommodation services, guest services, food and beverage operations, and staff supervision.
- Excellent leadership, communication, organisational, and problem-solving skills.
- Ability to work full-time and on a rotating roster.
How to Apply
Please submit your current resume together with a cover letter outlining your experience and suitability for the position.
Applications should be emailed to ***************************
Quality Hotel Mildura Grand is an equal opportunity employer. We encourage applications from suitably qualified candidates of all backgrounds. Only shortlisted applicants will be contacted.
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