Floor Manager

Harvey Norman · Osborne Park WA 6017 · Full time
Posted 30d ago

Floor Manager

KEY POINTS WE FOUND
  • Manage the Bedding team to deliver exceptional customer service.
  • Maintain high display standards and motivate team members.
  • Maximise sales and assist with coaching and leading the team.

· Full Time Position
· Guaranteed base earnings 
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Osborne Park Bedding Team is seeking a passionate, customer service focused Bedding Floor Manager to join them in delivering Great Service, Always! to their customers.

As a Floor Manager you have an understanding of retail sales, keeping high display standards, working with and motivating a team and a desire to find the best outcome for our customers.

To be successful you must:
·  Have a passion for retail
·  Be a highly motivated and results driven person with outstanding customer service and communication skills
·  Enjoy working in a team environment

What we require:
·  Experience in (or ability to work in) a customer focused, successful retail business
·  A high level of Bedding product knowledge to support customer queries
·  Experience in retail management is a plus but not essential for the right applicant looking to step up
·  Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
·  Ability to service your customers while managing work tasks around their needs
·  Going above and beyond to provide exceptional customer focused problem solving
·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
·  Passion to exceed individual and store sales targets
·  Flexibility across retail trading hours including weekends, public holidays and late night trades

.  Able to assist with some heavy lifting, moving and building of bedroom furniture items as required on floor

What we offer:
·  Generous staff discounts
·  Attractive commission based structures
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

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Skills

0 of 10 matched
Conflict resolutionCustomer serviceHeavy lifting and manual handlingMotivating teamsProblem solvingProduct knowledge (bedding)Retail salesTeam leadershipTime managementVisual merchandising

Perks & benefits

0 of 3 matched
Attractive commission based structuresFantastic incentive based promotionsGenerous staff discounts

Harvey Norman

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Harvey Norman supports the following values and diversity groups:

More details

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Floor Manager | Harvey Norman | Glow Up