Fleet Manager
- Coordinate day-to-day fleet movements and dispatch systems.
- Respond to incoming enquiries from drivers and clients, providing timely support and updates.
- Monitor service performance, addressing any delays, issues, or additional charges.
Digiton Logistics Pty Ltd is a premier Australian private transport and freight provider based in Victoria operating a modern fleet and delivering tailored supply chain solutions that connect Australian businesses with key national markets. The Fleet Manager role is responsible for coordinating day-to-day fleet movements and dispatch systems, responding to incoming enquiries from drivers and clients, and maintaining a strong focus on customer service throughout the transport process.
Key responsibilities • Coordinate day-to-day fleet movements and dispatch systems • Respond to incoming enquiries from drivers and clients, providing timely support and updates • Process high volumes of transport bookings via phone and email, ensuring scheduling accuracy • Monitor service performance, addressing any delays, issues, or additional charges • Support driver use of mobile apps, ensuring accurate time and job data is captured • Participate in driver support, training, and service recovery activities as needed • Maintain a strong focus on customer service throughout the transport process • Assist with driver onboarding ensuring all compliance requirements are met • After hours calls and operations on a rostered and as directed basis
About you • Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations • Academic qualification in management with a bachelor degree is preferred
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