Families Together - Case Worker

Join our team as a Case Worker in the Families Together program, providing intensive, child-centred support to families experiencing complex challenges. Working in partnership with families, you'll deliver strengths-based, in-home support that helps keep children and young people safe, connected, and thriving with their families. Using culturally responsive and trauma-informed practice, you'll support families to create positive, lasting change by reducing risk and strengthening community connections. You'll also benefit from flexible work arrangements, a collaborative and supportive team, and ongoing professional development opportunities.

About The Role

As a Case Worker in the Families Together program, you will support families at a critical point in their journey. By building authentic, trusting relationships, you'll empower families to strengthen their resilience and achieve lasting change. Through regular home visits, you'll provide flexible, tailored support that responds to each family's needs and circumstances. You'll complete strengths- and needs-based assessments, develop achievable family-led plans, and coordinate practical, community, and therapeutic supports to enhance safety and create sustainable outcomes.

Duties of the role will include:

• Managing a caseload of 7-9 families
• Engaging families through home visits, assessment, and planning, including assessment of strengths, needs and risk and safety planning
• Developing and implementing project plans, coordinating referrals and supports to meet identified needs
• Providing practical support, coaching, and guidance to strengthen parenting capacity, communication, and problem-solving skills
• Delivering services in line with organisational frameworks, policies, procedures and child wellbeing outcomes
• Maintain accurate and timely documentation
• Work in partnership with children, young people and families, internal and external stakeholders.

About You:

You will have experience and skills in the following:

• University qualifications in social work or equivalent
• Experience in the community services or child and family sector is highly regarded
• Strong commitment to child-focused practice with a thorough understanding of child protection, legislation, and risk management
• Experience working with vulnerable and diverse children and families, including those from culturally diverse backgrounds
• Empathetic, supportive, and able to make sound judgments to protect children's rights and wellbeing
• Willingness to learn and apply feedback to improve clinical practice
• Current NSW Driver’s Licence

 What is on offer:

• Not for profit salary packaging
• Hybrid working arrangements
• Comprehensive and role specific training and professional development opportunities
• Generous leave entitlements, including 12 days personal/carer's leave, paid parental leave, paid study leave, domestic violence leave, and an extra paid leave day between Christmas and New Year (NSW)
• Employee Assistance Program (free counselling)
• Monthly and Annual Rewards and Recognition Program
• Travel reimbursements
• Continuous Learning & Growth – Access professional development opportunities to further your skills and career
• A Strong Team Culture – Join a supportive, passionate, and fun team that is committed to excellence
• Other benefits can be seen here: Why work for SDN?

What is it like to work with us?

The Families Together Team provide coordinated, family‑centred support to prevent children entering out‑of‑home care by delivering practical, evidence‑informed intervention that strengthens parenting capacity and improves child safety, wellbeing, and family functioning.

If you are passionate about working together to create better outcomes for children, young people, and families, we would love to hear from you! 

 About SDN

SDN Children’s Services is a respected not-for-profit organisation that has been providing quality services for children and families for 120 years.

Our purpose is to promote and enhance children’s wellbeing, learning and development in inclusive environments; and our vision is for an equitable world where all children thrive. We pride ourselves on creating a unique village where all children, families and staff belong.

You can find out more about us on the SDN website.

SDN Children’s Services is committed to being a child-safe organisation, prioritising the safety and wellbeing of all children and young people. Successful applicants will be subject to relevant pre-employment checks including Working with Children Check (NSW) or Working with Vulnerable People (ACT).

SDN Children's Services welcomes and encourages Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.