Receptionist
- Be the first point of contact for patients, handling registrations and queries.
- Manage payments, issue receipts, and assist with back-office activities.
- Provide exceptional customer service in a medical reception environment.
- Join an organisation that grows our own - we invest in our people!
- Enjoy a variety of employee benefits - staff discounts & competitive salary.
Join Our Team and Make a Difference in Patient Care
Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.
Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.
About the Opportunity
Are you organised, detail-oriented, and love providing exceptional customer service? We are currently seeking a dedicated Receptionist to join our Parkwood team on a Full-Time basis.
As a Receptionist, you will:
- Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
- Manage payments, issue receipts, and handle billing and invoicing.
- Operate our booking system efficiently.
- Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.
About You:
Along with a genuine passion for delivering outstanding customer service, you will bring:
- Experience in a medical reception or healthcare administration role (highly regarded).
- Experience with radiology environment and Karisma (highly regarded)
- A great understanding of Medicare payments (highly regarded)
- Flexibility in working days and hours.
- Excellent interpersonal skills and a dedication to patient care.
- Ability to manage competing priorities and tasks while maintaining timely service.
- Adaptability to various databases and systems.
- Previous experience as a receptionist, preferably in a medical or healthcare setting.
What We Offer:
- A positive and supportive team culture with opportunities for personal and professional development
- Competitive remuneration plus employee discounts
- Flexible work arrangements to support work–life balance
- Access to our Employee Assistance Program
- Additional benefits including Fitness Passport, paid parental leave, and annual flu vaccinations
If this opportunity excites you and you’re ready to take the next step in your medical administration career, we encourage you to apply.
Please note only applicants progressing beyond the initial application stage will be contacted. We sincerely thank all candidates for their interest.
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