IT System Analyst

IT Systems Analyst | Permanent Role

Your New Company
Youll be joining a wellestablished business operating within a complex and highly customised technical landscape. The organisation runs both onpremises infrastructure and a deeply tailored legacy ERP system, supporting operations across Australia and a recently acquired New Zealand entity. Youll work closely with a small, handson IT team where youll have real ownership, exposure to multiple technologies, and the ability to directly influence system stability, process improvement, and long-term transformation.
Your New Role
As the IT Systems Analyst, youll work across infrastructure, SQL, and a highly customised ERP environment. This role suits someone who enjoys variety, technical depth, and working in a small IT team where youll have real influence.
You will:

• Provide Level 2 support across Windows Server and core infrastructure.
• Analyse and debug SQL issues, including stored procedures.
• Support and maintain a heavily customised legacy ERP with no vendor support.
• Assist with integrating a newly acquired NZ business into the ERP system.
• Contribute to longterm planning for future system and ERP improvements.

This is a broad role covering daytoday support, systems troubleshooting, and midrange project work, with plenty of autonomy and ownership across the environment.
What Youll Need to Succeed
Technical Skills

• Strong experience supporting and configuring Windows Server and core Microsoft technologies.
• Proficiency in SQL, including tracing, debugging and writing stored procedures.
• Exposure to ERP systems particularly customised, legacy or unsupported platforms.
• Experience delivering Level 2 infrastructure support (GPO, login issues, printing, serverside troubleshooting).

Preferred Background

• Experience working in a small team or SME environment where multitasking is essential.
• Background as a Systems Analyst, Senior Support Engineer, Coordinator, or Subject-Matter Expert.
• Experience supporting bespoke business systems with minimal vendor support.
• Understanding of wholesale, retail, manufacturing or distribution workflows (advantageous but not essential).

What Youll Get in Return

• A varied role covering infrastructure, application support, SQL analysis, and project work.
• Exposure to unique, heavily customised systems is seldom found elsewhere.
• Close collaboration with an experienced IT Manager.
• Genuine ownership and input into future technology direction, including ERP replacement planning.
• A stable business environment with longterm visibility and ongoing projects.
• Open to candidates on a visa, with sponsorship available for the right person.

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