Timetabling Services Officer

Griffith University · Nathan QLD 4111 · Full time
Posted 11d ago

Timetabling Services Officer

KEY POINTS WE FOUND
  • Provide operational and administrative support for class timetabling and examination management.
  • Build and maintain relationships with academic and professional staff.
  • Resolve complex scheduling issues and improve processes.

Company Description

  • Fixed Term (12 months), Full-time opportunity within Student and Academic Services
  • Brisbane South (Nathan) based

Job Description

Functioning within Student Life, the Exams and Timetabling team specifically provides operational and administrative support and services to academic elements and students for all class timetabling, examination management, grade publication and student progression processes as well as assessment applications and room bookings.

Working with the Timetabling Services team, you’ll be responsible for class timetabling for a group of schools, as well as supporting full class management and room bookings.

Key Responsibilities

  • Build and maintain strong, trusted relationships with academic and professional staff
  • Deliver accurate class timetabling and room booking outcomes within agreed timeframes
  • Independently resolve complex scheduling issues using specialised timetabling systems
  • Develop optimal scheduling solutions aligned with University policies and priorities
  • Ensure efficient and effective use of teaching spaces and facilities
  • Identify, recommend, and implement opportunities to streamline, improve, and automate processes
  • Contribute to an enhanced student and staff experience through service excellence

About you

To be successful in the role you will have the demonstrated ability to:

  • Experience in timetabling, scheduling, space management, or a similar coordination role
  • Demonstrated ability to manage complex data and competing priorities with high attention to detail
  • Proven stakeholder engagement skills, with confidence working with academic staff
  • Strong analytical and problem‑solving capability, including system‑based troubleshooting
  • Experience using complex systems and databases (timetabling or scheduling systems highly regarded)
  • Ability to work autonomously while contributing effectively to a collaborative team
  • Continuous improvement mindset with a focus on efficiency and service quality

What We Can Offer

This is a fixed-term (12 months), full-time position primarily based at our Griffith University Brisbane South (Nathan) campus. As Griffith is a multi-site University, you will be required to work across other locations.

Salary Range

The full-time equivalent base salary will be in the range HEW Level 6: $94,966 – $101,295 p.a. + 17% superannuation. The total FTE package will be in the range of  $111,110 – $118,515 per annum.

Additional Information

Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community.

Please submit your application online and ensure it includes the following:

  • A covering letter (no longer than 2 pages) outlining your suitability for the role referring to the key responsibilities in the Position Description
  • Current curriculum vitae/resume including full contact details.

Applicants must have Australian working rights and successful candidates may be subject to a criminal history check.

For further information specifically about this role, please contact Caroline Carlish, Manager, Timetabling Services, via email c.carlish@griffith.edu.au

Closing date: Sunday 13th September 2026 at 11:59pm AEST. All applications must be submitted online.

Please allow at least 1 – 3 weeks from the closing date to expect an application update.

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Skills

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Analytical thinkingAutonomous workComplex systemsData managementDatabase systemsProblem solvingSchedulingSpace managementStakeholder engagementSystem troubleshootingTiming

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