Customer Service Officer and Overflow Camp Host

Company Information:

The Shire of Esperance, located 750km from Perth on Western Australia’s south east coast, comprises some of the most spectacular landscapes and beaches in WA. The Shire employs over 300 people in a diverse range of roles, making us one of the largest employers in the region. Employees enjoy generous benefits including 5 weeks annual leave, health and wellbeing initiatives, opportunities for career progression, and work life balance.

All employees strive to embody the Shire’s values of Professionalism, Respect, Integrity, Dedication and Excellence in contributing to the community, making Esperance a great place to live and work.

About the Job

An exciting opportunity exists for a Customer Service Officer and Overflow Camp Host to support the operation of the Esperance Sporting Grounds Camping Overflow Area. The successful applicant will provide a high standard of customer service and help ensure all campground users comply with facility rules and requirements.

Responsibilities include, but are not limited to:

• Assist the Overflow Team Leader to manage users within the Greater Sports Ground Complex including the Esperance Indoor Stadium, Noel White Pavilion and Graham MacKenzie Stadium.
• Allocate camping areas, take receipt of payments and provide information about the overflow facility.
• Ensure high standards of public safety are observed and monitor workplace procedures to ensure compliance with Occupational Health and Safety legislation whilst on duty.

This is a casual position over the period of the GSG Overflow Camping Ground between mid-December 2026 to the end of January 2027.

In addition to our paid Customer Service Officer positions, we are seeking expressions of interest for a Volunteer Camp Host role.

The successful applicant will be provided with a site at the Overflow Camping Grounds free of charge for their own accommodation. The Camp Host role is designed to complement the Customer Service Officer position, and applicants are encouraged to apply for both positions. This arrangement provides an excellent opportunity for an applicant to undertake the Volunteer Camp Host role whilst also being employed as a Customer Service Officer, offering a combination of volunteer involvement and paid employment.

About you 

In order to succeed and thrive in this position, you must have:

• Well-developed public relations and interpersonal skills.
• Well-developed verbal and written communication skills.
• ‘C’ class driver’s licence.

Benefits

Hourly Rate: $37.07

Application Process:

• Applications must be made via the Shire of Esperance online recruitment portal by clicking the APPLY button below
• Upload a cover letter and resume outlining your experience and suitability for this position
• You may be invited for an interview.

Applications close on Sunday 15 November 2026 at 6.00pm

Further details are available in the Position Description, found on the recruitment portal, or contact Human Resources on 08 9071 0645

Early submissions are encouraged as applications will be reviewed prior to the closing date and as such, the closing date is subject to change without notice. 

The successful applicant must provide a police clearance and be able to pass a pre-employment medical examination, including drug and alcohol screening test to be considered for the role.

 The Shire of Esperance is an Equal Opportunity Employer

Attachments:
- PD - External Services - Recreation and Culture - Customer Service Officer - Overflow - Oct 2026.pdf