Service Manager - Oil & Gas

Service Industry, Industrial Fitting & Installation, Brisbane

Your new company
Join a globally recognised engineering and industrial services organisation with a strong presence across Australia and a reputation for delivering high-performance solutions within the energy, mining, and heavy industrial sectors.
With a long history of innovation and technical excellence, the business specialises in compressor and rotating equipment services, supporting critical infrastructure for major clients. Youll be part of a company that values safety, reliability, and continuous improvement, backed by global expertise and local execution.
Your new role
As Service Manager, you will take full responsibility for leading the service division, driving operational performance, team capability, and customer satisfaction.
This is a key leadership role balancing people management, technical oversight, and commercial delivery, where youll play a key role in ensuring service quality, profitability, and long-term client partnerships.
Key responsibilities include:

Leading and developing a team of field service technicians, workshop operators, and supervisors, ensuring high performance and engagement Managing service operations end-to-end, including scheduling, resource allocation, and job execution Overseeing maintenance, overhauls, and repairs of compressors and rotating equipment Driving safety-first culture and ensuring compliance with all relevant standards and procedures Building and maintaining strong relationships with key customers, acting as the escalation point when required Identifying and delivering operational improvements to increase efficiency, utilisation, and service delivery outcomes

What you'll need to succeed
Youre an experienced leader within industrial or technical service environments, known for your ability to drive performance, build capable teams, and deliver strong commercial outcomes.
You dont just manage operations, you lead with intent, think strategically, and continuously look for ways to improve service delivery, efficiency, and profitability.
You will bring:Proven experience in a Service Manager or senior leadership role within industrial, mechanical, or engineering environmentsTrade qualification in Fitting, Machining, or a related disciplineStrong working knowledge of service management systems, ERP platforms, and scheduling toolsExposure to Oil & Gas or similar heavy industry sectors (highly regarded)Solid technical expertise across compressors, rotating equipment, or comparable mechanical systemsDemonstrated leadership capability, with a track record of coaching, developing, and holding teams accountableA strong commitment to safety, compliance, and quality standardsThe ability to build trust and credibility with both internal stakeholders and external clientsSound commercial acumen, with the ability to identify opportunities to improve performance, revenue, and service outcomesHighly developed organisational and problem-solving skills, with the ability to perform under pressure in a fast-paced service environment
What you'll get in return
Opportunity to step into a critical leadership role within a globally backed organisationAutonomy to shape and improve service operationsCompetitive salary package with long-term career progression opportunitiesExposure to major industrial clients and technically complex equipmentA supportive but performance-driven culture focused on safety and excellence
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume. If you have any queries, then please contact Nico van Oudenaaren; nico.vanoudenaaren@hays.com.au, +61 7 5313 8256

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