Non-Production Environment Manager - Melbourne

Ayan Infotech are looking for a Non-Production Environment Manager for a long term contract job opportunity in Melbourne.

All applicants must have full unrestricted work rights in Australia.

Title: Non-Production Environment Manager
Location: Melbourne
Type: Contract (6 months+, may extend)

Role Purpose

The Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.

The role ensures these environments are:

• Available and stable
• Secure and properly configured
• Ready for testing and deployments
• Quickly restored when issues occur

This person also coordinates issue triage, manages environment-related risks, and maintains knowledge of how various applications and systems work together.

Required Experience
Technical & Industry Experience

• Experience working in large and complex organisations.
• Experience in industries such as:
  • Postal services
  • Logistics
  • Transport
  • Retail
  • eCommerce

Environment & Release Management

• Strong experience managing enterprise test environments.
• Experience handling software releases and deployments.
• Experience with incident, change, and release management processes.

Technical Skills
Essential Knowledge

• SAP applications
• Oracle applications
• Microsoft technologies
• Application dependencies and integrations
• Enterprise environment management

Monitoring & Troubleshooting

• New Relic
• Sumo Logic
• Log analysis and dashboard monitoring
• Root cause investigation

Process Knowledge

• ITIL Incident Management
• ITIL Change Management
• ITIL Request Management
• ITIL Conflict Management

Key Responsibilities
Environment Management

• Ensure all non-production environments are available, secure, and fit for purpose.
• Manage and support test environments throughout the project lifecycle.
• Monitor environment health, availability, and performance.
• Coordinate environment setup and configuration for projects and testing activities.
• Ensure environments comply with security and data protection requirements.

Release & Deployment Management

• Plan and coordinate software releases and deployments.
• Work with application support teams to deploy code with minimal impact to testing.
• Manage release schedules and deployment plans.
• Communicate deployment timelines and risks to stakeholders.
• Conduct post-release reviews and identify improvement opportunities.

Incident & Issue Management

• Lead triage sessions to identify and resolve environment issues.
• Troubleshoot complex technical problems across multiple applications.
• Coordinate teams to quickly resolve incidents and defects.
• Ensure clear communication during outages and service disruptions.

Continuous Improvement

• Improve environment management processes and governance.
• Enhance monitoring, logging, and reporting capabilities.
• Drive innovation and adoption of new technologies.
• Maintain documentation, standards, and best practices.

Contact: 02 9412 4178 for more details.

www.ayaninfotech.com