Travel Media Manager

Based in Sydney (preferred) or Brisbane

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As Travel Media Manager, you’ll be responsible for delivering high-quality advertising campaigns across Virgin Australia’s Travel Media Network, from initial planning through to reporting and optimisation. You’ll work closely with clients, agencies and internal stakeholders to ensure campaigns are delivered seamlessly, on time and to a high standard, while identifying opportunities to improve performance and commercial outcomes. As the media business continues to grow, you’ll also play a key role in building scalable processes, capabilities and ways of working that support long term growth.

You’ll be great in this role if you:

• Have a bachelor’s degree or equivalent experience, with a tertiary qualification in marketing, advertising, business, communications, media or a related discipline highly regarded
• Bring at least five years’ experience in retail media, commerce media, digital advertising, media, agency or a related commercial environment
• Have experience managing end-to-end digital advertising campaigns across multiple stakeholders
• Have a strong track record of managing client and agency relationships and delivering successful commercial outcomes
• Are confident coordinating multiple projects and competing priorities in a fast-paced environment
• Have strong campaign management, project coordination and organisational skills, with a high level of attention to detail
• Are a strong communicator who can build trusted stakeholder and client relationships and communicate clearly across written, verbal and presentation formats
• Are comfortable analysing campaign performance data and turning insights into actionable recommendations
• Have experience using digital advertising platforms, ad serving technologies, campaign management systems and reporting tools
• Understand the Australian digital advertising and media landscape, including campaign delivery, measurement and performance reporting
• Have a sound understanding of client servicing principles, commercial account management, and the privacy, brand governance and compliance requirements relevant to advertising campaigns
• Bring knowledge of retail media networks and commerce media operating models, with experience working with first-party data and audience-based marketing solutions highly regarded
• Have experience in the airline, travel, loyalty or hospitality industries, or supporting the launch or growth of a retail media or advertising business, highly regarded
• Have an understanding of media measurement, attribution and reporting frameworks, as well as airline, loyalty or travel customer and marketing ecosystems

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins:

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.

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