Administration Officer - Client Service, Administration - Fed Govt!

• Join a high-profile Federal Government Department!

• Initial 12 month contract + 12-month extension option!

• Canberra location – Full time onsite + Rewarding hourly rates!

One of Australia's leading Federal Government Departments is looking to engage an experienced Client Service & Administration Officer to provide high-quality client service and administrative support within a busy corporate services environment. The successful Client Service & Administration Officer will manage client enquiries, process applications, maintain accurate records and support efficient operational processes. The successful candidate will be offered a contract until 19 January 2028, with a 12-month extension option, and rewarding hourly rates!

The successful Client Service & Administration Officer will be responsible for, but not limited to:

• Responding to client enquiries via phone, email and in person, providing accurate advice and resolving concerns

• Reviewing and processing applications while maintaining accurate client records and internal systems

• Liaising with internal and external stakeholders to coordinate and finalise administrative processes

• Processing sensitive checks and preparing documentation for delegate consideration and approval

• Supporting operational improvements, Standard Operating Procedures and broader team activities

The successful Client Service & Administration Officer will have experience in the following:

• Demonstrated experience in client service, administration and application processing

• Strong organisational, time management and problem-solving skills with the ability to manage competing priorities

• Excellent written and verbal communication skills with sound judgement and attention to detail

• Ability to interpret and apply government policies, procedures and service standards

• Knowledge of security clearance processes and the Australian Government Protective Security Policy Framework (desirable)

An active NV1 Security Clearance is essential.

This is a fantastic opportunity for an experienced Client Service & Administration Officer to join a highly regarded Federal Government Department and contribute to a collaborative and supportive team! The successful candidate will be offered a long-term contract until January 2028 with a 12-month extension option and rewarding hourly rates. If you have the required skills and experience, DON\'T DELAY, APPLY NOW! Please call HiTech on ************ or forward your resume to *******************, quoting reference number LH0121. For more exciting opportunities, visit ******************.