Showroom Concierge - Rosebery
- Act as front of house welcoming customers to the showroom.
- Assist customers with queries and guide them through the renovation process.
- Maintain a tidy showroom and support the team with quotes and orders.
Showroom Concierge - Rosebery
About Bathroom Life
We create dream bathrooms.
If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies.
Reece Bathroom Life is undergoing significant growth! With Rosebery becoming a vibrant hub for professionals, families, and creatives, this brand new store location will be the cornerstone of dream bathrooms and lifestyle living!
About the role
As part of the Bathroom Life team in Rosebery, you'll act as front of house, welcoming builders, interior designers, and homeowners to our showroom and assisting our consultants to guide customers through their renovation process to achieve their ideal bathroom.
Your day to day
A typical day will involve:
- Greeting and welcoming customers in person and over the phone
- Ensuring customers are cared for and have refreshments
- Managing customer queries and orders via email and phone
- Assisting the team prepare quotes, process payments and arrange deliveries
- Keeping the showroom and reception area tidy and helping it run smoothly and safely
We’d love to hear from you if you’re someone who:
- Has previous experience in retail, customer service or hospitality and enjoys helping customers and supporting a team
- Is organised and can spot when a customer or colleague needs help
- Tech-savvy, can use PowerPoint and is happy to learn new systems
- Available for various shifts, including Saturdays
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at ************************, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
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