Field Service Engineer
- Join a global medical device manufacturer as a Field Service Engineer.
- Travel to customer sites across Australia to service and maintain medical devices.
- Receive comprehensive training and work within a supportive technical team.
About the Company & Role:
Join a Global Medical Device Manufacturer who specialise in infection prevention.
This is an exciting opportunity for an engineering graduate or early‑career technician to launch their career as a Field Service Engineer. You’ll travel to customer sites across Australia to service devices, perform repairs, complete preventative maintenance, and carry out in‑field validation.
You’ll report to the Technical Service Manager and work within a supportive, high‑performing technical team. Comprehensive training is provided.
Regular interstate travel is required (QLD & WA)
Duties:
- Service, repair and maintain medical devices
- Travel to customer sites to provide technical support
- Troubleshoot issues and perform root cause analysis
- Maintain accurate service records and quality documentation
- Monitor product performance and identify trends
- Perform installation and in‑field validation on customer devices
- Assist with customer training, product investigations and complaint resolution
Skills & Experience:
- Degree in Engineering (Electronics, Biomedical or Mechatronics preferred)
- Hands‑on experience with mechatronics/electromechanical systems (highly regarded)
- Strong problem‑solving skills and technical aptitude
- Clear communication and solid customer service skills
- Ability to work independently and within a team
- Strong computer skills, particularly across MS Office
- Exposure to ERP and CRM systems
- Ability to read and interpret technical drawings
- Understanding of ISO standards and GMP processes
Culture & Benefits:
- Full training provided
- Supportive, collaborative technical team
- Great opportunity for graduates looking to grow their career
- Diverse, hands‑on work with national travel
Apply!
Ready to take the next step in your career? Submit your application today!
Please include a detailed resume in Word format.
For any questions about the role, contact Mairead on 61 ***********.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
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