Retail Manager
- Manage day-to-day restaurant operations, including product offerings, purchasing, pricing, stock control and customer service.
- Monitor sales, budgets, expenditure and financial records to support profitability and efficient operations.
- Recruit, train and supervise staff while ensuring food safety, hygiene and workplace health and safety compliance.
Company Name: LAMPUTRA FORTUITY PTY LTD
Trading Name: RED ROOSTER ELLENBROOK
Position Title: Retail Manager
Location: 5 Deloraine Way, Ellenbrook WA, Australia
Employment Type: Full Time, Permanent
Salary Range: $77,000 – $82,000 per annum
About the Business
LAMPUTRA FORTUITY PTY LTD, trading as Red Rooster Ellenbrook, operates a quick-service restaurant located at 5 Deloraine Way, Ellenbrook WA 6069, Australia. Red Rooster is an established Australian restaurant brand specialising in roast chicken, fried chicken, burgers, wraps, chips, salads and other takeaway meal options.
The business focuses on providing freshly prepared meals, efficient takeaway and dine-in services, and a positive customer experience. Its daily operations involve coordinating food preparation and customer service, managing inventory and supplies, maintaining product quality and hygiene standards, and supervising employees to ensure smooth restaurant operations.
Red Rooster Ellenbrook aims to deliver consistent food quality, efficient service and customer satisfaction while maintaining effective business operations and complying with relevant food safety, workplace health and safety and other regulatory requirements.
Key Duties and Responsibilities
- Overseeing the restaurant's retail operations by determining appropriate product offerings, monitoring stock requirements and maintaining customer service standards in line with business objectives.
- Developing and implementing purchasing, sales and promotional strategies, including establishing appropriate pricing arrangements for food products and services.
- Planning and coordinating advertising, promotional campaigns and marketing activities to increase product awareness, attract customers and improve sales performance.
- Managing customer sales activities, assisting customers with menu selections, providing information about available products and ensuring a satisfactory customer experience.
- Monitoring inventory levels, coordinating stock replenishment and maintaining accurate records of stock movements, sales and other financial transactions.
- Preparing and monitoring operational budgets, reviewing business expenditure and managing financial resources to support the restaurant's profitability and efficient operations.
- Overseeing staff recruitment and selection, organising employee training, allocating duties and supervising team performance to maintain efficient day-to-day operations.
- Ensuring that restaurant operations comply with relevant occupational health and safety requirements, food safety standards, hygiene procedures and workplace policies.
Skills and Experience
- A minimum of 1 year of relevant work experience in retail management, restaurant operations, hospitality management or a similar supervisory role is required.
- Demonstrated ability to manage day-to-day business operations, including stock control, purchasing, sales monitoring and customer service.
- Experience in supervising employees, coordinating work schedules, providing staff training and monitoring team performance.
- Sound understanding of inventory management, budgeting, financial record-keeping and operational cost control.
- Strong communication, customer service, problem-solving and organizational skills.
- Ability to manage competing priorities and ensure efficient restaurant operations in a fast-paced environment.
- Knowledge of workplace health and safety, food safety and hygiene requirements.
Qualifications
- A Diploma or higher qualification in a relevant field is required.
- Relevant fields of study include Business Management, Retail Management or Hospitality Management.
- At least three years of relevant work experience can be accepted in lieu of the formal qualification.
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