Quality Assurance Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – driving this technology are our people.

It takes talented people to build and power the systems and solutions that communities depend on every day. So, we stay curious and make space for diverse points of view.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

This role is part of our corporate team, a central hub for Thales Australia. It’s where our shared services – think finance, legal, HR, procurement – come together to make sure all teams across Australia have access to the business services they need. Cross-functional collaboration helps us build out Thales’ capabilities – and helps us open up new career opportunities for employees all across the business.

In this exciting 2-year fixed-term opportunity, you'll support our Air Mobility Solutions (AMS) business, which develops and delivers advanced air traffic management and airspace mobility technologies that play a critical role in keeping aircraft moving safely and efficiently.

As an experienced Quality Assurance Manager, you will provide independent quality leadership across complex programs, projects and operational activities.

Partnering closely with business leaders, project teams and customers, you'll champion a culture where quality is embedded from the outset, proactively manage risk, drive continuous improvement, and provide trusted assurance that enables successful customer and business outcomes.

Working from our Melbourne Office in the World Trade Centre on Wurundjeri land, your role purpose will be

• Lead quality assurance activities across complex bids, projects and operational environments.
• Provide trusted quality advice to senior leaders, project teams and customers.
• Assure compliance with ISO 9001, regulatory and contractual requirements.
• Monitor quality performance, risks and trends, escalating issues when required.
• Support customer audits, certification activities and product release processes.
• Drive root cause analysis, corrective actions and continuous improvement initiatives.
• Promote Right First Time behaviours and reduction of Cost of Non-Quality.
• Mentor and support the development of future quality capability across AMS.

On day one, you will bring:

• Must have a strong knowledge in systems engineering and project lifecycles.
• A relevant tertiary qualification, complemented by Lean Six Sigma certification and experience in regulatory, certification or safety assurance environments.
• Ideally experience within Defence, aviation, air traffic management or other highly regulated industries.
• A track record in quality, engineering or assurance environments, including experience in a QA leadership role.
• The ability to influence stakeholders, drive continuous improvement and manage quality risk.
• Excellent communication, analytical and problem-solving skills.

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As part of our commitment, we offer:

• Competitive remuneration + Super + Bonus + Health Insurance
• ThalesFlex – Hybrid work environment
• Recognised leader in reservist employee support
• Veterans Leave
• Fitness Passport Discount – Access to a network of Gyms across AUS
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities
• Sonder – Wellbeing & Support Partner
• Access to a network of the best people (A Noble Prize winner on our staff list!)
• And much more!

Good to Know

A Baseline Defence security clearance is required for this role; applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role.

The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role.

Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks.

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.