ECOMMERCE MANAGER | WOMENSWEAR | SYDNEY (5 DAYS ON SITE)
- Manage day-to-day online trading across multiple Shopify stores.
- Lead and develop a high-performing eCommerce team.
- Collaborate with cross-functional teams to optimise the customer journey.
A leading Australian fashion eCommerce brand is looking for an experienced Ecommerce Manager to take ownership of day-to-day online trading across multiple international Shopify stores. This newly created leadership role will see you driving commercial performance, leading a high-performing eCommerce team, and optimising the customer journey across global markets.
Reporting into the executive leadership team, you'll work cross-functionally with Buying, Merchandising and Marketing to execute trading strategies, improve operational efficiencies and deliver exceptional online experiences as the business continues its rapid international growth.
What's on Offer
Opportunity to join one of Australia's fastest-growing premium fashion eCommerce brands.
Work alongside a collaborative and high-performing team in a dynamic, entrepreneurial environment.
Ongoing learning and career development opportunities.
Modern office with premium employee facilities and wellness initiatives.
The chance to make a significant impact within a rapidly scaling global business.
Interested? Email your CV to ************************** or apply via the link for a confidential discussion in the new year.
*Only suitable candidates will be contacted in relation to their application.
Hiring Consultant: Melissa Cliff
Job Code: *******
Please note that only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Own daily online trading performance across multiple Shopify stores, monitoring key metrics including traffic, conversion, AOV, bounce rate and customer behaviour.
- Lead, mentor and develop the eCommerce team, establishing scalable processes and best practices.
- Identify operational improvements and implement efficient, documented workflows.
- Manage onsite merchandising, category management, search optimisation and content execution in line with brand standards.
- Act as the Shopify subject matter expert, leveraging platform functionality and third-party integrations to maximise performance.
- Collaborate with Buying, Merchandising and Marketing teams to align trading activity with product launches and campaign calendars.
- Monitor website health, resolve issues quickly and ensure accurate product availability and merchandising.
- Develop and execute a CRO and UX testing roadmap, including A/B testing, analysis and performance reporting.
- Conduct competitor analysis to identify trends and opportunities.
- Support CRM initiatives designed to improve customer engagement and lifetime value.
REQUIREMENTS +
- Proven experience managing Shopify stores with a strong track record of driving online sales growth.
- Previous experience leading and developing an eCommerce team.
- Strong commercial acumen with the ability to interpret data and make informed trading decisions.
- Solid understanding of onsite merchandising, search optimisation, CRO and UX best practices.
- Experience working with merchandising tools, analytics platforms and customer data solutions.
- Highly organised, proactive and comfortable working in a fast-paced, high-growth environment.
- A process-driven mindset with a passion for continuous improvement.
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Skills
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