Senior Program Manager, Executive Engagement, Google Cloud
- Lead the Executive Briefing Program to enhance customer engagement.
- Coordinate executive visits and manage logistics for briefing sessions.
- Capture and distribute critical customer insights to drive sales growth.
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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience in customer-facing roles (e.g., customer experience or sales) working with enterprise executives.
Preferred qualifications:
- 8 years of experience in program or project management.
- Experience in proactively anticipating operational, compliance, or program risks and developing immediate mitigation strategies.
- Customer-facing work experience with a variety of enterprise and cloud technology systems.
- Experience in program management and delivering sales, product, or technical customer engagement initiatives.
About the job
At Google Cloud, we’re on a mission to accelerate every organization’s ability to digitally transform and reimagine their business through data-powered innovation. As part of the Google Cloud Strategic Engagement team, the Executive Briefing Program brings together the best of Google Cloud’s thinking and technology to help enterprise customers and partners solve their toughest challenges and accelerate their transformations.
Engaging thousands of clients per year in our physical spaces and digital briefing rooms, the Executive Briefing program serves as an innovation hub. We seek to deepen relationships, accelerate sales, and drive consumption with strategic customers and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Provide comprehensive stakeholder mapping, local delivery of executive briefing sessions, coordinating global executive visits, and serving as the primary regional point of contact to drive future business growth.
- Collaborate with account teams to drive agenda design and speaker alignment for executive briefings, evaluate the quality of briefing sessions, and provide feedback to ensure a high-caliber experience tailored to a C-suite audience.
- Serve as the central point for capturing critical customer insights, strategic roadblocks, commercial opportunities uncovered during briefings, and immediately distribute findings to account teams to accelerate the sales pipeline.
- Lead on-site logistics strategies (catering, meeting rooms, registrations logistics), establishing performance metrics and process improvements without direct headcount.
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Skills
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