Sales Assistant
- Provide exceptional customer service to guide customers through their projects.
- Contribute to a showroom experience that reflects high industry standards.
- Manage the end-to-end process from design and quotes to delivery.
About The Role
Join National Tiles as a Sales Assistant based at our Mitcham store, where you will provide exceptional customer service by guiding customers through their projects and ensuring a welcoming and inspiring experience.
This is a full-time position offering 38 hours per week across a Tue-Sat roster
Key Responsibilities:
- Greet customers with genuine warmth, making them feel welcome and valued
- Contribute to a showroom experience that reflects the highest industry standards, with care in every detail
- Unpack and understand each customer’s project, guiding them through our full National Tiles product range
- Provide design advice and product recommendations tailored to their style and budget, while identifying opportunities to cross-sell and upsell
- Manage the end-to-end process from design and quotes to delivery with care and accuracy
- Champion a safe workplace following our health and safety practices
About You:
- Motivated, results-focused and passionate about design and home improvement
- Quick to adapt, multitask and thrive in a fast-paced retail environment
- A confident communicator who builds trust and delivers great customer experiences
- A collaborative team player with a positive, empathetic approach
What We Offer:
- Access ongoing training and career development through our National Tiles Academy
- Enjoy generous incentives, weekly pay and a paid day off on your birthday
- Enjoy great savings across a wide range of retail brands though our employee benefit apps
- Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions
- Receive exclusive staff and family discounts to bring style into your own home
About Us:
With over 45 years in the industry, National Tiles is more than a retailer - we’re a trusted partner in helping Australians create the homes they love. Every day, our team listens, inspires and brings design dreams to life. At National Tiles, you’ll be part of a supportive and inclusive team where your ideas are valued, your contributions matter and you’re empowered to make a real impact as you grow your career with us.
How To Apply:
If you’re ready to be part of a team that values teamwork and respect, we encourage you to apply now!
If you have any questions about the role or your application, email recruitment@nationaltiles.com.au
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Skills
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