Customer Service Advisor
- Join a multinational firm specialising in payment solutions.
- Provide exceptional customer service via phone and email.
- Work in a supportive and inclusive team environment.
Are you an experienced customer service consultant looking to work with a fun team in a company that makes a difference to businesses worldwide? We are seeking motivated and driven customer service professionals to join a multinational firm specialising in the payment solutions sector.
With the office based in the Melbourne CBD, it is very accessible by public transport! Office Hours are Monday to Friday on a rotating roster between 8.45am - 8pm.
What’s in it for you?
If successful, you will be working in a supportive and inclusive environment as part of a team that lives and breathes the company values. You will also receive:
- $65k + Super + Annual Bonus
- Hybrid working options (2 days in office, 3 at home)
- Beautiful Melbourne CBD office (outstanding views) – easily accessible by train!
- 4 weeks of comprehensive, paid training and a supportive team environment
- Regular free initiatives and team days, reward and recognition programs post-training, genuine career progression and more!
The Role:
We have multiple full-time customer service positions available. If successful, you would be working within the customer service team as the first point of contact while working in a cooperative and exciting environment.
- Maintaining a positive customer experience throughout all interactions
- Providing exceptional customer service via phone and email channels
- Working with leadership to provide feedback and champion continuous improvement
To be successful in this process, you must pride yourself on having exceptional customer service skills and excellent communication skills, both written and verbal. Experience in working in contact centers is a definite bonus, but not a must!
If this sounds like the perfect next role for you, APPLY NOW below! Or if you require more specific information, please reach out to Bailey - bailey@smaart.com.au
*** Due to high volume of applicants, only shortlisted individuals will be contacted ***
*** Must be a Permanent Resident or Citizen of Australia ***
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